Author Topic: Web Browsers Blocked with avast! 4.8  (Read 49249 times)

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Offline alanrf

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Re: Web Browsers Blocked with avast! 4.8
« Reply #15 on: April 18, 2008, 10:00:36 AM »
Which avast providers do you have running?

Offline lukor

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Re: Web Browsers Blocked with avast! 4.8
« Reply #16 on: April 18, 2008, 10:03:02 AM »
 Hi,

does anything change, if you configure your browser to use a http proxy server at Ip: 127.0.0.1 port: 12080 ?


dypsis

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Re: Web Browsers Blocked with avast! 4.8
« Reply #17 on: April 18, 2008, 10:04:43 AM »
Instant Messaging.
Internet Mail.
Network Shield.
Outlook/Exchange.
P2P Shield.
Script Blocking. (Now disabled)
Standard Shield.
Web Shield. (Now disabled)

dypsis

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Re: Web Browsers Blocked with avast! 4.8
« Reply #18 on: April 18, 2008, 10:05:33 AM »
Hi,

does anything change, if you configure your browser to use a http proxy server at Ip: 127.0.0.1 port: 12080 ?


I have tried that.

dypsis

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Re: Web Browsers Blocked with avast! 4.8
« Reply #19 on: April 18, 2008, 10:06:05 AM »
Please understand I am not saying that your actions have caused this and I am not suggesting that all was not well with avast 4.7. 

I am just searching for clues as to what has happened now that you have installed 4.8.
 


I understand.

Offline alanrf

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Re: Web Browsers Blocked with avast! 4.8
« Reply #20 on: April 18, 2008, 10:09:41 AM »
I may ask you to try a small variation on lukor's suggestion ...but first ...

Are you willing to try a test please?

Please terminate the Internet Mail provider and tell avast you want to persist this change (make it permanent). 

Please start the Webshield and tell avast you want to persist the change (make it permanent).

Then please restart your system.

Does that make any difference in your browsing?

dypsis

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Re: Web Browsers Blocked with avast! 4.8
« Reply #21 on: April 18, 2008, 10:14:00 AM »
I can try. But be aware that occasionally it works, then plays up later.

Shall I enable both Script Blocking and Web Shield?

Offline alanrf

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Re: Web Browsers Blocked with avast! 4.8
« Reply #22 on: April 18, 2008, 10:15:25 AM »
Please just Webshield ... knowing that it is intermittent is why I am asking you to make this test.

dypsis

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Re: Web Browsers Blocked with avast! 4.8
« Reply #23 on: April 18, 2008, 10:24:09 AM »
I have done that. I have Internet Mail and Script Blocking disabled, and I currently have browsing working.

Offline alanrf

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Re: Web Browsers Blocked with avast! 4.8
« Reply #24 on: April 18, 2008, 10:28:10 AM »
That confirms what I thought would happen.   

However this situation is not one I want to suggest you run in.

I hope you are willing to work with us further to identify exactly what is happening but first I would like to try to set up a work around so that you can have all your providers (I'm not sure about Script Blocking - which does not work with Firefox anyway) running.

Are you willing to try one more test please? 

dypsis

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Re: Web Browsers Blocked with avast! 4.8
« Reply #25 on: April 18, 2008, 10:32:24 AM »
That explains why Firefox doesn't need Script Blocking disabled.

Yes, I am willing to try a test.

Offline alanrf

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Re: Web Browsers Blocked with avast! 4.8
« Reply #26 on: April 18, 2008, 10:38:20 AM »
You said earlier that you had tried setting up a proxy using localhost/127.0.0.1 and port 12080 and I got the impression it did not help.

Would you please try that (let's just work with one browser first) again and add one more important step?

In the Webshield please click on "Customize" and change, in the "Basic" tab, the redirected port to 88 (it does not matter too much what it is just as long as it is not 80).

When you have made the changes to the browser for the proxy and to the Webshield please terminate the Webshield and start it again.  Then browse a little with your proxied browser and see if the "last scanned" and counts in the Webshield are changing.

Please let me know how it goes.
« Last Edit: April 18, 2008, 10:43:39 AM by alanrf »

dypsis

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Re: Web Browsers Blocked with avast! 4.8
« Reply #27 on: April 18, 2008, 10:46:50 AM »
OK. That is done, but I now have no internet with IE.

Offline alanrf

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Re: Web Browsers Blocked with avast! 4.8
« Reply #28 on: April 18, 2008, 10:48:34 AM »
Which browser did you work with?

dypsis

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Re: Web Browsers Blocked with avast! 4.8
« Reply #29 on: April 18, 2008, 10:49:54 AM »
Which browser did you work with?
IE.