Author Topic: avast settings email notification  (Read 14051 times)

0 Members and 1 Guest are viewing this topic.

Nosnibor

  • Guest
Re: avast settings email notification
« Reply #15 on: May 01, 2008, 12:42:43 AM »
I've tried sending alerts to another email address "XXX@accesscomm.ca"  with no success  :o even though access tells me their email uses SMTP protocols. As "Windows Live Mail" is my default email handler for send\receive is that my problem  :-\

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86671
  • No support PMs thanks
Re: avast settings email notification
« Reply #16 on: May 01, 2008, 01:04:42 AM »
Sending it to a different address will make no difference at all. The problem is the sending of the email from your system not the receipt. You have to have SMTP sending capability and your hotmail account hasn't got that capability.

That is why I asked if you had an ISP email account (as you should be able to send using their smtp server) ?

I have my own domain and can send email through its smtp server. Had I not got that or it was down I can use my ISP's smtp server.

Hotmail doesn't have an smtp server so you can't send through it, so changing the recipient email will make no difference.

What settings did you put into the avast SMTP server address ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Nosnibor

  • Guest
Re: avast settings email notification
« Reply #17 on: May 01, 2008, 01:29:03 AM »
WOO HOO i think we're getting it straightened out here  ;D Yes my ISP has issued me an email account & yes they SMTP. Now how do i set it up so my PC sends using than n not windows live mail

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86671
  • No support PMs thanks
Re: avast settings email notification
« Reply #18 on: May 01, 2008, 02:37:14 AM »
Windows Live Mail really isn't in the equation, other than in the accounts section of it is where the details of your accounts are held and the server address we needed for the avast SMTP setup.

Now if your ISP has issued you with an email account, they should have given you the server details, the ports they use and if authentication is required (most likely) the user name and password required.

So that is the information you need from your ISP and transfer that information into the avast SMTP setup.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Nosnibor

  • Guest
Re: avast settings email notification
« Reply #19 on: May 01, 2008, 03:37:10 AM »
k I'll give them a call n I'll update shortly

Nosnibor

  • Guest
Re: avast settings email notification
« Reply #20 on: May 01, 2008, 03:47:19 AM »
k i think i have all the info correct as just got off the phone with my ISP but when i highlite my email address under alerts n press test i get an error message of....Unknown error. The alert cannot be sent.  :o

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86671
  • No support PMs thanks
Re: avast settings email notification
« Reply #21 on: May 01, 2008, 02:29:08 PM »
I don't know what to suggest, despite requesting what data you entered in the avast SMTP

Quote from: DavidR
What settings did you put into the avast SMTP server address ?

We ask questions so we can get a better understanding of the problem might be (incorrect settings, incompatible port number, etc.)  without information we are working in the dark.

I don't need to know your user name and password, just that they are required and they have been entered and the checkbox ticked, but without the other information I can't even guess as to the cause of the problem. See example of my setup.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Nosnibor

  • Guest
Re: avast settings email notification
« Reply #22 on: May 02, 2008, 06:13:59 PM »
Q...under Settings-SMTP-From Address is the info here 2 b my IP Address?

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86671
  • No support PMs thanks
Re: avast settings email notification
« Reply #23 on: May 02, 2008, 07:17:17 PM »
A - No, it is who you want displayed as the sender of the email alert, e.g. your email address.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Nosnibor

  • Guest
Re: avast settings email notification
« Reply #24 on: May 02, 2008, 08:17:00 PM »
 8) WOO HOO  ;D Thank u very Very VERY much 4 your help with this matter. It works, it really works lol. So much grief caused by some simple settings  :-[ Again THANK YOU.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86671
  • No support PMs thanks
Re: avast settings email notification
« Reply #25 on: May 02, 2008, 09:16:41 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Nosnibor

  • Guest
Re: avast settings email notification
« Reply #26 on: May 02, 2008, 09:22:43 PM »
now that we r done with this (i think it's called a thread????) how do i close/erase it?

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67241
Re: avast settings email notification
« Reply #27 on: May 02, 2008, 10:37:06 PM »
now that we r done with this (i think it's called a thread????) how do i close/erase it?
Users can't do that. Only moderators.
But threads are kept open and just few hours/days they will be left behind with new threads. Anyway, they can always be used as a knowledge base and found by search function.
The best things in life are free.

Nosnibor

  • Guest
Re: avast settings email notification
« Reply #28 on: May 02, 2008, 10:49:17 PM »
OK I'll just unsubscribe to this one as i think we done with it. Again thank u 4 your help.

Nosnibor

  • Guest
Re: avast settings email notification
« Reply #29 on: May 03, 2008, 01:12:50 AM »
END