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Author Topic: outlook 2007 hangs  (Read 2384 times)

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DefenderII

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outlook 2007 hangs
« on: April 28, 2008, 01:05:12 PM »
since Wednesday my outlook 2007 hangs when it wants to run outlook 2007. When I disable "outlook/exchange" there is no problem, if it is enabled again (when outlook is openend) it hangs again. :P

Any one else the same problem?
The windows log only tells that outlook has hang itself, avast log doesn't tell that there is a problem.
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Offline igor

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Re: outlook 2007 hangs
« Reply #1 on: April 28, 2008, 02:17:45 PM »
What is the exact version of avast! (e.g. 4.8.1169) you have installed?
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DefenderII

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Re: outlook 2007 hangs
« Reply #2 on: April 28, 2008, 04:21:07 PM »
the 4.8.1169; i noticed also that when i want to do a scan it doesn't work; cant start installation engine. As a standard mesure I used a repair installation and I rebooted ==> seems to work fine now; probably a miss load or a damaged item that was fixed bij the repair.

Thanks anyway
(if the problem is solved, how to close the toppic, if neceserry?)
« Last Edit: April 28, 2008, 04:40:44 PM by DefenderII »
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Offline igor

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Re: outlook 2007 hangs
« Reply #3 on: April 28, 2008, 05:44:04 PM »
That's quite strange...
Anyway, if the problem appears again, please try to dump the Outlook process to a file, as described here (just substitute "ashSimpl.exe" --> "Outlook.exe").
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mingteikg

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Re: outlook 2007 hangs
« Reply #4 on: April 30, 2008, 05:04:29 AM »
I'm having the same issue, but started 12 hours ago.

Uploading dump file as I write.
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