Author Topic: Virus found  (Read 2093 times)

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fbayon

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Virus found
« on: May 15, 2008, 03:48:54 PM »
I got a message from Avast saying that it fund a Malware -Virus?
It is Win32:Rootkit-gen RTC. I put it in the chest file.
How can I delete or take it out of my computer

Offline DavidR

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Re: Virus found
« Reply #1 on: May 15, 2008, 04:03:10 PM »
What is the infected file name, where was it found e.g. (C:\windows\system32\infected-file-name.xxx) ? 
Check the avast! Log Viewer (right click the avast 'a' icon), Warning section, this contains information on all avast detections.

You have done the right thing, 'first do no harm' don't delete, send virus to the chest and investigate.

There is no rush to delete anything from the chest, a protected area where it can do no harm. Anything that you send to the chest you should leave there for a few weeks. If after that time you have suffered no adverse effects from moving these to the chest, scan them again (inside the chest) and if they are still detected as viruses, delete them.
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fbayon

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Re: Virus found
« Reply #2 on: May 15, 2008, 04:58:10 PM »
Thank you very much

Offline DavidR

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Re: Virus found
« Reply #3 on: May 15, 2008, 05:22:16 PM »
No problem, glad I could help.

There was a question mixed in there ;D about the file name and its location, first sentence of my reply. This helps us decide if there might be any other action/investigation required.

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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security