Consumer Products > Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
"Detected a virus in the operating memory"
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drmsucks:
I have been in touch with the creator of Magic Folders which Avast! misidentifies as a rootkit. Even though I told Avast! to "ignore" the first time it warned me, I get the bogus warning shown above on each boot.

The creator of Magic Folders says, "They don't listen to me.  Perhaps they would listen to a customer...."

This is a nettlesome (albeit, not widespread, perhaps) problem. I have the contact info for the programmer for Magic Folders. Can anyone tell me how to pass it on to the developers at Avast!?

Thanks.
Vlk:
This is a bug in the current version of avast.
You can update to the latest pre-release version that is supposed to fix the problem.
http://forum.avast.com/index.php?topic=34612.0

BTW the "They don't listen to me.  Perhaps they would listen to a customer...." statement is simply not true. :)

Take care
Vlk
Lisandro:
Thanks Vlk.
People aren't used to a serious and fast support.
drmsucks:
@vlk - Thanks for the prompt reply.


--- Quote from: Vlk on May 08, 2008, 09:23:41 AM ---This is a bug in the current version of avast.
You can update to the latest pre-release version that is supposed to fix the problem.
http://forum.avast.com/index.php?topic=34612.0
--- End quote ---

Beta appears to have fixed the issue.


--- Quote from: Vlk on May 08, 2008, 09:23:41 AM ---BTW the "They don't listen to me.  Perhaps they would listen to a customer...." statement is simply not true. :)
--- End quote ---

I will pass your comment along.


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