« previous next »
Pages: [1]   Go Down

Author Topic: Can't install VPS update.  (Read 2164 times)

0 Members and 1 Guest are viewing this topic.

nheb

  • Guest
Can't install VPS update.
« on: May 04, 2008, 01:51:25 PM »
Hi!
I have a big problem with mi Avast! Home , I can't update the virus data base.
The automatic upgrades doesn't work (I don't know why) so I try to do it manually.
I download the .exe, but when I am installing an Error appears.
Here is a printscreen:

Postscript: I am using Win Xp Home SP2, but my firewall allows Avast applications.

Thanks a lot and sorry for my bad English  :-[



Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Can't install VPS update.
« Reply #1 on: May 04, 2008, 02:56:08 PM »
I can't see your screenshot... :'(
Please, post the last 200-250 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
Do you use a firewall, which one?
Logged
The best things in life are free.

pedros

  • Guest
Re: Can't install VPS update.
« Reply #2 on: May 04, 2008, 10:34:59 PM »
Hello there, I have the same problem. I am not able to download a new update of avast actualization. It was correct last week.....
Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Can't install VPS update.
« Reply #3 on: May 04, 2008, 11:51:23 PM »
Quote from: pedros on May 04, 2008, 10:34:59 PM
Hello there, I have the same problem. I am not able to download a new update of avast actualization. It was correct last week.....
Which is your firewall?
What is the error message shown (or listed into avast logs)?
Do you use any proxy? If you set 'No proxy' into avast update (advanced) settings, will it help?
Logged
The best things in life are free.
Pages: [1]   Go Up
« previous next »