Author Topic: Conflict between avast(4.8.1195) and SSM(System safety monitor) Free edition  (Read 8129 times)

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Offline xuhaiyang

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Hi all,
After I updated avast to the latest version 1195, I got a problem that my SSM(System safety monitor) free edition can not startup .
Once I clicked on link of SSM, the OS is done, need restart. But my SSM can work well with all previous version of avast, ie 1169.

OS: windows xp sp2
avast:  4.8.1195
SSM Free Edition: latest version(853)
No other security software


Thanks & Best Regards

Offline Vladimyr

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If there is a conflict can you clarify which version of SSM Free you have. I thought the latest version was 585.
There is a way that seems right to a man,
       but in the end it leads to death
.” - Proverbs 16:25

Offline xuhaiyang

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My SSM's version is 583, the latest stable SSM Free version

Offline Vladimyr

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There is a way that seems right to a man,
       but in the end it leads to death
.” - Proverbs 16:25

Offline xuhaiyang

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problem still there after I updated SSM to version 585

Offline Vlk

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You're right, I can confirm that there's a conflict between SSM and the latest avast version.
We're currently investigating the issue.

Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

Offline tradetime

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I am experiencing what could be a similar problem, after updating to the latest Avast my system hangs at the welcome screen and will progress no further. I also have SSM 583, was puzzeled by the previous post, were you suggesting this conflict was resolved for the latest SSM or just making a statement that he wasn't using the latest?

I am running 583 as stated on XP SP2 MCE with Returnil on demend.
Any suggestions greatly received, system boots into safe mode ok, as SSM does not load there.  

Offline xuhaiyang

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You can reinstall avast 4.8.1169, previous version. Then conflict will be eliminated.
I think the issue will be fixed in next version.

Offline tradetime

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Thanks I have an ISR program on my boxes for just such problems and have rolled back to a config immediately prior to the update, hope they get it sorted, I quite like Avast.

Offline Lisandro

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You can reinstall avast 4.8.1169, previous version. Then conflict will be eliminated.
I think the issue will be fixed in next version.
It's not a good idea to downgrade... Anyway, I suggest an installation from the scratch:

1. Uninstall avast from Control Panel first.
2. Boot.
3. Use Avast Uninstall for complete uninstallation.
4. Boot.
5. Stay off-line (not connected to Internet)
6. Install again the old version: http://filehippo.com/download_avast_antivirus/
7. Boot.
8. Register avast (insert the registration key).
9. Uncheck the programs updates (set to manual).
10. Only then connect to Internet (go on-line).
11. Check and post the results.
The best things in life are free.

Offline Vladimyr

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I am experiencing what could be a similar problem, after updating to the latest Avast my system hangs at the welcome screen and will progress no further. I also have SSM 583, was puzzeled by the previous post, were you suggesting this conflict was resolved for the latest SSM or just making a statement that he wasn't using the latest?

I'm sorry, I was in a bit of a hurry and didn't explain. I was just making sure that reported conflict was also occurring with the latest version. We don't want the avast! team wasting their cleverness on solving a problem that may no longer occur with SSM 585 do we?  ;D
There is a way that seems right to a man,
       but in the end it leads to death
.” - Proverbs 16:25

Offline hines232

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 >:(Is 585ssm the "fix", Or not ?
WINDOWS ME, IE6,Opera 10.62 Avast/Home,4.8.1368,WiseRegestry Cleaner,WiseDisk Cleaner,Regseeker,CCleaner, SpywareBlaster 4.2, Tiny Fire Wall, WinPatrol 17.0.2010 0:17.0.2010.0,Hitware Popup Killer Light
Java 1.5.0_22-b01 (All latest updates OS ME can Fathom)

Regards

Offline Vladimyr

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>:(Is 585ssm the "fix", Or not ?

No, it's not.
There is a way that seems right to a man,
       but in the end it leads to death
.” - Proverbs 16:25

Offline hines232

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>:(Is 585ssm the "fix", Or not ?

No, it's not.
Thank You. Have the latest ver. 585. Get BSOD When I click on "Process monitor" or "Preferences", other wise it is up and running. Any idea when it maybe fixed ?
WINDOWS ME, IE6,Opera 10.62 Avast/Home,4.8.1368,WiseRegestry Cleaner,WiseDisk Cleaner,Regseeker,CCleaner, SpywareBlaster 4.2, Tiny Fire Wall, WinPatrol 17.0.2010 0:17.0.2010.0,Hitware Popup Killer Light
Java 1.5.0_22-b01 (All latest updates OS ME can Fathom)

Regards

Offline hines232

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Thanks !
WINDOWS ME, IE6,Opera 10.62 Avast/Home,4.8.1368,WiseRegestry Cleaner,WiseDisk Cleaner,Regseeker,CCleaner, SpywareBlaster 4.2, Tiny Fire Wall, WinPatrol 17.0.2010 0:17.0.2010.0,Hitware Popup Killer Light
Java 1.5.0_22-b01 (All latest updates OS ME can Fathom)

Regards