Author Topic: Popup to restart computer  (Read 15275 times)

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Online DavidR

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Re: Popup to restart computer
« Reply #30 on: May 18, 2008, 02:13:38 PM »
Sorry this is beyond my limited knowledge of the inner workings of avast, hopefullt one of the Alwil team will pick this up.
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Offline Frank1

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Re: Popup to restart computer
« Reply #31 on: May 18, 2008, 02:16:39 PM »
Thank you very much for trying DavidR.

Mayby you can still answer my other question about installing in another location besides C:\Program Files\ext?
Frank1
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Offline ronnycopeh

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Re: Popup to restart computer
« Reply #32 on: May 18, 2008, 02:40:43 PM »
Just upgrade to the latest version by way of the program, all went well until today got a popup to restart, is it okay to disable the self defense module that might be causing this, I had this happen some time ago after every avs update but that was fixed.
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Offline Frank1

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Re: Popup to restart computer
« Reply #33 on: May 18, 2008, 02:47:23 PM »
ronnycopeh how was it fix for you? I had no luck so far.
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Offline ronnycopeh

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Re: Popup to restart computer
« Reply #34 on: May 18, 2008, 02:55:56 PM »
David's post here did the trick I just had to find it again http://forum.avast.com/index.php?topic=31813.msg265587#msg265587
Windows 10 Pro 64bit , Firefox 28, OE Classicl, IE11, 8GB Ram, 50mg DSL, 1T HD, Avast Internet Security11.1.2245, Windows Firewall, Winpatrol Plus, Malwarebytes' Anti-Malware on demand, 
"Worry about nothing, Pray about anything and Thank God for everything"

Offline Frank1

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Re: Popup to restart computer
« Reply #35 on: May 18, 2008, 03:12:54 PM »
Thank you for that.
I have tried all that without any luck.
Frank1
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Online DavidR

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Re: Popup to restart computer
« Reply #36 on: May 18, 2008, 03:26:34 PM »
Mayby you can still answer my other question about installing in another location besides C:\Program Files\ext?
Frank1

There is no problem with installing avast in a different location (I have), when you install you can change the default location.

The only caution before used to be a) it shouldn't really be on an external drive, b) that the installation location doesn't contain any non-Latin characters, e.g. those with accents, though that issue appears to have been resolved, but probably worth avoiding just in case.

Obviously you would have to uninstall it from its current location and reboot befor einstalling in another location.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.8.2393 (build 19.8.4793.541) UI-1.0.415/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/

Offline Frank1

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Re: Popup to restart computer
« Reply #37 on: May 18, 2008, 03:29:36 PM »
Thank you DavidR.
I will try to install on Drive D: and see what happens.
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Online DavidR

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Re: Popup to restart computer
« Reply #38 on: May 18, 2008, 04:12:16 PM »
Your welcome, though changing locations I wouldn't have though would make any difference, we will see.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.8.2393 (build 19.8.4793.541) UI-1.0.415/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/

Offline Frank1

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Re: Popup to restart computer
« Reply #39 on: May 19, 2008, 12:43:54 AM »
Well, at last, I solved the problem with your help DavidR.
Here it is:
I originally installed Avast and afterwards when reinstalled Avast, every time in the C:\Program Files\Alwil Software\Avast4 directory which was always the default. Then later you asked me to look in the registry in the "PendingFileRenameOperations" and post it's contents. At that time I didn't notice that it was showing \??\D:\PROGRA~2\ALWILS~1\Avast4\Setup\reboot.txt and all the other files also showed the D: drive which should have raised a flag to me showing D:\PROGRA~2.

I looked at this again last night and it hit me. I have an unusual setup. Because I have a small C: drive so that it's easy to backup I created a Junction Link for the C:\Program Files. In this way the files are located in the D:\Program FilesC  directory but also appear in the C:\Program Files directory. I have about 4.7.Gb of program files in the Program FilesC directory on the D: drive mirrored onto the C: drive as Program Files. All programs have worked up till now except Avast. With that registry key showing the D: drive, obviously Avast has found a duplicate installation or considered it a conflict.

I uninstalled Avast again and reinstalled it into D:\Program Files (not D:\Program FilesC). Did a manual update of the program from 1169 to 1201. The virus database updated automatically. I had to reboot after the program update. It's up to date now and working. Now there is no reboot.txt file present and there is no "PendingFileRenameOperations" key in the registry.

Thanks a lot again.
Frank1
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Online DavidR

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Re: Popup to restart computer
« Reply #40 on: May 19, 2008, 01:38:46 AM »
You're welcome.

Good catch on the different locations in the registry.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.8.2393 (build 19.8.4793.541) UI-1.0.415/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/