Author Topic: Avast! 4.8 License Registration needs reentering daily!  (Read 2922 times)

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pthubbard

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Avast! 4.8 License Registration needs reentering daily!
« on: May 19, 2008, 12:58:01 PM »
I recently reformated and installed winxp sp3 and reinstalled avast! 4.8.  Now each day when I start up the computer, I get a message saying that my license is about to expire.  I re-enter the key, which it accepts, and then does the same thing the next day.  What's up?

Offline Lisandro

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Re: Avast! 4.8 License Registration needs reentering daily!
« Reply #1 on: May 19, 2008, 01:14:44 PM »
Please, post the last 200-250 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
Also, are you logged as the Administrator?
Is there more than one account with admin rights?
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pthubbard

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Re: Avast! 4.8 License Registration needs reentering daily!
« Reply #2 on: May 19, 2008, 01:38:27 PM »
I think I have it... Am I right in thinking that you need to re-register for a new 'update' license - not simply enter a key for the current one?  I re-registered as a new user and the 'update' license expiry is now August 2009 - not June 01, 2008 as before.  Have I fixed my problem?  Could the reminder pop-up be a bit more specific about the reason for the reminder and what needs to be done?  Thanks for the quick response!

Offline igor

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Re: Avast! 4.8 License Registration needs reentering daily!
« Reply #3 on: May 19, 2008, 02:05:23 PM »
Yes, you have to re-register to get a new license key.

Offline Lisandro

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Re: Avast! 4.8 License Registration needs reentering daily!
« Reply #4 on: May 19, 2008, 04:03:54 PM »
Yes, you have to re-register to get a new license key.
Go to the SSL page version and register from there: https://secure.avast.com/scripts/register.php?lang=ENG

See the tutorial:  http://www.avast.com/files/tutorials/insert_key.htm
Please take a look here: http://www.avast.com/eng/faq-invalid-license-number.html
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