Author Topic: Help windows open and won't stay closed, anyone out there have the same problem?  (Read 1872 times)

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Offline thethingfaw

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I recently installed the free version of Avast after having McAfee go out of control maxing my processor time and time again. Everything was fine at first but I keep having help windows from my OS and from anything else I open pop up after my PC has been on for a few hours. Closing them doesn't work because they just pop up again. I tried looking up this issue by searching it with IE which failed because the damn help window was the only thing that would work. I tried opening Opera and it went straight to the Opera help page and wouldn't let me go any further. The only thing that works is a restart and that's becoming a real pain. I've looked everywhere and no one seems to have the same problem as I have. This is my last hope so I was wondering if anyone else has had this problem and knows if it is related to something with Avast and if so how to fix it.... :-\

Offline FreewheelinFrank

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It's possible that McAfee was not entirely removed from your system. I'd suggest you unintall avast temporarily and run the McAfee cleanup tool to remove all traces, then reinstall avast!

http://www.pchell.com/virus/uninstallmcafee.shtml

http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033
     Bambleweeny 57 sub-meson brain     Don't Surf in the Nude Blog

Offline CharleyO

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Welcome to the forums, thethingfaw.    :)

Besides what Frank suggested, which you should do, I think you have other problems.

Please download HijackThis from the link below, run the program but do not make any fixes, and then post the log results using the "copy & paste" method. It will probably take more than one post to be able to get the complete log posted. OR, you can post it as an attachment to your post by clicking on "Additional Options..." below left of the posting box. Someone will review your log and then offer help.

http://filehippo.com/download_hijackthis/


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Self-built desktop (8 years old) - AMD64 3200+_Gigabyte GA-K8NS Ultra-939_4 gb RAM_GeForceFX 5800w/256 ram_XP/SP3_Avast 7_MBAM_ZA Free __and__ Toshiba Satellite Laptop_W7-64bit_ 4 gb Ram_Avast 8_MBAM