Windows XP problem!

[wilaus8229]

Hi:
I ve just installed the free version Avast 4x home edition and then and then this message appeared telling me that the program was successfully installed and that i had to reboot my computer, so i click reboot now. The problem is that Windows starts, everything seems to be normal i can even move the mouse but it is like the computer is still processing something (the little arrow is like thinking) because i can not access to my programs, files etc. i wanted to uninstall the program but not even the start menu opens.

My operating system is Windows XP Pro and my computer is a Compaq pc Pentium four with 40 gb Hard drive and 512mb of ram

Can anybody help me! thanks.

[rassel]

[Edited post]

Oh well I know whats your problem. Try reinstall avast by

1.Download aswclear.exe

2.Boot in safe mode then uninstall avast with aswclear.exe

3.Reboot

4.Reinstall avast

5.Reboot

[behappykiran]

1.Download aswclear.exe

2.Boot in safe mode then uninstall avast with aswclear.exe

3.Reboot

4.Reinstall avast

5.Reboot
             

Thanks & Regards,
Kiran.P

[Lisandro]

Do you have any other antivirus in this computer? Did you have in the past?
Which other security programs that could interfere?

[wilaus8229]

Thx guys, my computer is working properly now. i did what you guys said and it worked!, thx a lot!

[rassel]

welcome.