Author Topic: Windows XP problem!  (Read 2276 times)

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Offline wilaus8229

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Windows XP problem!
« on: June 06, 2008, 08:15:39 AM »
Hi:
I ve just installed the free version Avast 4x home edition and then and then this message appeared telling me that the program was successfully installed and that i had to reboot my computer, so i click reboot now. The problem is that Windows starts, everything seems to be normal i can even move the mouse but it is like the computer is still processing something (the little arrow is like thinking) because i can not access to my programs, files etc. i wanted to uninstall the program but not even the start menu opens.

My operating system is Windows XP Pro and my computer is a Compaq pc Pentium four with 40 gb Hard drive and 512mb of ram

Can anybody help me! thanks.



Offline rassel

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Re: Windows XP problem!
« Reply #1 on: June 06, 2008, 08:22:07 AM »
[Edited post]

Oh well I know whats your problem. Try reinstall avast by

1.Download aswclear.exe

2.Boot in safe mode then uninstall avast with aswclear.exe

3.Reboot

4.Reinstall avast

5.Reboot
« Last Edit: June 06, 2008, 08:27:10 AM by rassel »

Offline behappykiran

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Re: Windows XP problem!
« Reply #2 on: June 06, 2008, 08:33:18 AM »
1.Download aswclear.exe

2.Boot in safe mode then uninstall avast with aswclear.exe

3.Reboot

4.Reinstall avast

5.Reboot
             

Thanks & Regards,
Kiran.P
Thanks & Regards,
Kiran.P
India

Offline Lisandro

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Re: Windows XP problem!
« Reply #3 on: June 06, 2008, 05:19:07 PM »
Do you have any other antivirus in this computer? Did you have in the past?
Which other security programs that could interfere?
The best things in life are free.

Offline wilaus8229

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Re: Windows XP problem!
« Reply #4 on: June 07, 2008, 07:00:43 AM »
Thx guys, my computer is working properly now. i did what you guys said and it worked!, thx a lot!

Offline rassel

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Re: Windows XP problem!
« Reply #5 on: June 07, 2008, 07:15:16 AM »
welcome. ;D