Author Topic: Can't Send Email  (Read 4363 times)

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BCD

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Can't Send Email
« on: June 23, 2008, 02:43:25 PM »
Unable to send emails when Avast activated.  IE.7, Windows 64 and Bell Sympatico high speed internet connection.  Any ideas beyond closing Avast

Offline Vladimyr

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Re: Can't Send Email
« Reply #1 on: June 23, 2008, 03:26:13 PM »
Could you tell us your emal client & type, e.g. Cached-Exchange or SMTP?
« Last Edit: June 23, 2008, 03:30:29 PM by Vladimyr »
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Offline Lisandro

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Re: Can't Send Email
« Reply #2 on: June 23, 2008, 04:09:15 PM »
Which firewall do you use?
Does your email uses SSL connection (which port is set to be used by SMTP)?
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BCD

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Re: Can't Send Email
« Reply #3 on: June 23, 2008, 07:32:40 PM »
Using Bell Sympatico/Windows Outlook.  SMTP and Port 110

Offline DavidR

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Re: Can't Send Email
« Reply #4 on: June 23, 2008, 07:40:35 PM »
But doesn't Bell Sympatico use SSL (secure email), which is over and above the info you have given ?

SMTP normally uses port 25, and POP3 uses port 110, this is for the non-SSL email standards. If using SSL on these ports avast will have a problem as it can't scan secure email.
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Offline alanrf

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Re: Can't Send Email
« Reply #5 on: June 23, 2008, 07:56:55 PM »
The fix for sending email with sympatico is recorded here.

BCD

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Re: Can't Send Email
« Reply #6 on: June 23, 2008, 08:37:29 PM »
Thanks to you and the forum it now works.

Offline DavidR

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Re: Can't Send Email
« Reply #7 on: June 23, 2008, 09:24:21 PM »
The fix for sending email with sympatico is recorded here.

Thanks for stepping in Alan I though Sympatico rang a bell.

@ BCD
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security