Author Topic: My Avast 4.8 Home Doesn't Update Automatically  (Read 13208 times)

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LethalBoy

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My Avast 4.8 Home Doesn't Update Automatically
« on: July 06, 2008, 08:18:02 PM »
I installed Avast 4.8 yesterday and it updated automatically but today when I turn on the pc it doesn't want to update automatically (no blue message and nothing). Then I updated it manually to the most recent update file. But why avast doesnt update automatically today? what I have to do?

Spiritsongs

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Re: My Avast 4.8 Home Doesn't Update Automatically
« Reply #1 on: July 06, 2008, 08:31:22 PM »
 :)  Hi :

 First, we need to know the name of your previous antivirus program AND IF
 you used its "Removal Tool" IF One exists !?

 2nd: "Automatic Updates" are usually done AFTER selecting that Setting in
 the "Program Settings", which is accessed by RIGHT-clicking on the "a" ball ;
 have you done that !?

Offline Lisandro

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Re: My Avast 4.8 Home Doesn't Update Automatically
« Reply #2 on: July 06, 2008, 08:50:58 PM »
Please, post the last 200-250 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log

It's strange that you can manually update but not automatically...
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Offline DavidR

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Re: My Avast 4.8 Home Doesn't Update Automatically
« Reply #3 on: July 06, 2008, 09:02:55 PM »
I installed Avast 4.8 yesterday and it updated automatically but today when I turn on the pc it doesn't want to update automatically (no blue message and nothing). Then I updated it manually to the most recent update file. But why avast doesnt update automatically today? what I have to do?

There wasn't an automatic update earlier today (so you wouldn't have got a blue notification), but there just has been one. So that might account for it, if you remained on-line it would be 4 hours before it checked again, so again it is possible that you did a manual update before the next update check.

Provided you aren't getting a Red notice pop-up (update failure) you are probably OK, certainly leave it for a day or so and see if it does auto update.
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LethalBoy

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Re: My Avast 4.8 Home Doesn't Update Automatically
« Reply #4 on: July 06, 2008, 09:41:22 PM »
My previous antivirus progam was AVG Free and I dont removed it with his removal tool. Yes it says automatic in the progam update settings.


Offline Lisandro

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Re: My Avast 4.8 Home Doesn't Update Automatically
« Reply #5 on: July 06, 2008, 10:11:50 PM »
My previous antivirus progam was AVG Free and I dont removed it with his removal tool.
Please, be sure: you didn't remove AVG (only disabled it) or, in fact, you've uninstalled it?
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LethalBoy

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Re: My Avast 4.8 Home Doesn't Update Automatically
« Reply #6 on: July 06, 2008, 10:18:28 PM »
yeah I uninstalled it

Offline Lisandro

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Re: My Avast 4.8 Home Doesn't Update Automatically
« Reply #7 on: July 06, 2008, 10:41:07 PM »
Like David said, automatic updates could not be more than daily (or two).
Check your avast logs (right click the 'a' blue icon) on 'Notice' folder. Isn't there any automatic update logged there?
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cruser78

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Re: My Avast 4.8 Home Doesn't Update Automatically
« Reply #8 on: July 12, 2008, 11:00:54 PM »
hi there I'm experiencing this issue since yesterday i can manual update but i haven't got the you have been update message for a while. my other pc dose it but for some reason not this one what wrong?

Offline Lisandro

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Re: My Avast 4.8 Home Doesn't Update Automatically
« Reply #9 on: July 12, 2008, 11:30:34 PM »
Check into avast Log Viewer in 'Warning' section if there are automatic updates logged there.
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cruser78

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Re: My Avast 4.8 Home Doesn't Update Automatically
« Reply #10 on: July 12, 2008, 11:54:20 PM »
nope none in there is that bad? or dose that mean i'm ok

Offline Lisandro

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Re: My Avast 4.8 Home Doesn't Update Automatically
« Reply #11 on: July 13, 2008, 12:03:08 AM »
nope none in there is that bad? or dose that mean i'm ok
Hmmm... if you've set to automatically update, than it's bad because it's not updating...
What did you set into Program Settings > Update (Basic)?
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cruser78

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Re: My Avast 4.8 Home Doesn't Update Automatically
« Reply #12 on: July 13, 2008, 01:00:26 AM »
nope none in there is that bad? or dose that mean i'm ok
Hmmm... if you've set to automatically update, than it's bad because it's not updating...
What did you set into Program Settings > Update (Basic)?

Automatic is what it's set at. should i uninstall avast and do a reinstall it was updating itself up till yesterday.

wyrmrider

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Re: My Avast 4.8 Home Doesn't Update Automatically
« Reply #13 on: July 13, 2008, 01:09:27 AM »
Not meaning to hijack this thread
But
What Firewall?
using zone alarm

On my system which also was previously AVG

after clicking manual update
OR
after a day or so when auto update should have run
update will run
if I turn Firewall off  for a brief period of time
or
If I reboot
 
I may watch this thread to see how you solve this one
you think :)

about the only things I have left to do is run the Norton, Panda, and other removal tools- McAfee
This system has had em all at one time or another

This may have been asked already but in addition to AVG did your system come pre-installed with any AV?

cruser78

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Re: My Avast 4.8 Home Doesn't Update Automatically
« Reply #14 on: July 13, 2008, 02:01:07 AM »
ok nope no pre-installed  av here i install my own operating systems so should i uninstall avast and do a reinstall.