Author Topic: ZoneAlarm users, don't take today's MS updates!  (Read 11984 times)

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rdmaloyjr

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ZoneAlarm users, don't take today's MS updates!
« on: July 09, 2008, 04:27:58 AM »
With today's MS updates you won't be able to access the internet with ZoneAlarm running.  I know because both of my computers have ZoneAlarm.

Offline bob3160

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Re: ZoneAlarm users, don't take today's MS updates!
« Reply #1 on: July 09, 2008, 05:01:28 AM »
May I offer the following suggestion:
http://forum.avast.com/index.php?topic=9671.msg309108#msg309108   :) :)
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bunk

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Re: ZoneAlarm users, don't take today's MS updates!
« Reply #2 on: July 09, 2008, 12:18:17 PM »
This just makes me glad once again that I dont play the micro$oft update game........ ;)

Happy-Dude

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Re: ZoneAlarm users, don't take today's MS updates!
« Reply #3 on: July 09, 2008, 06:57:06 PM »
Castlecops post :

Quote
Windows update KB951748 should not be installed. It will break your Internet connection. If you have it already installed, uninstalling it fixes the problem.

I have spent the day troubleshooting over 20 PCs and have found all installations to have the install date of 9 July 2008, which in my part of the world is tomorrow. I think that as of tomorrow it should work. If not then MS broke something again, but we are used to that.

How to fix it? Go to Start> Control Panel> Add/Remove Programs. Make sure to put the tick mark in the "Show updates" box in the upper right-hand corner of the screen. Scroll down to the Windows Updates and look for (KB951748), highlight it and press remove. You will need to immediately do a reboot and when your machine has restarted your Internet connection will function again!

http://www.castlecops.com/a6916-MS_KB951748_breaks_ZoneAlarm.html

Really bad mistake on Microsoft's part ... Incompatibility based on date ???

Offline RejZoR

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Re: ZoneAlarm users, don't take today's MS updates!
« Reply #4 on: July 09, 2008, 07:10:40 PM »
I'd do the opposite. Get rid of crappy ZoneAlarm and install that update...
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Rafel

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Re: ZoneAlarm users, don't take today's MS updates!
« Reply #5 on: July 09, 2008, 08:54:31 PM »
No Crap Alarm, no problems.hihihih.

drhayden1

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Re: ZoneAlarm users, don't take today's MS updates!
« Reply #6 on: July 09, 2008, 10:09:44 PM »
Quote
Only machines that complained today all had ZA installed. No one else has complained and I have people using other Firewalls. If using just Windows Firewall everything works just dandy
from the castlecops link...have no problem using comodo pro at present :)

Offline Lisandro

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Re: ZoneAlarm users, don't take today's MS updates!
« Reply #7 on: July 09, 2008, 11:31:34 PM »
I'd do the opposite. Get rid of crappy ZoneAlarm and install that update...
I'll follow RejZor's advices ;)
The problem is on ZA, not into MS updates...
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rdmaloyjr

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Re: ZoneAlarm users, don't take today's MS updates!
« Reply #8 on: July 10, 2008, 12:58:24 AM »
May I offer the following suggestion:
http://forum.avast.com/index.php?topic=9671.msg309108#msg309108   :) :)

PC Tools Firewall Plus has always worked without problem on my machines except for the last version I used, it kept losing my internet connection.  I went back to ZA, it was a breath of fresh air!

I've tried a ton of fw's, I like ZA best.  However, I decided to go back to PC Tools fw+ till this problem gets fixed.  Big disaster!!!  Crashes!  Freeze ups!  I don't know if it's due to this MS security update or my system just doesn't like the latest version (4.0.0.40) of PC Tools Firewall Plus.

drhayden1

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Re: ZoneAlarm users, don't take today's MS updates!
« Reply #9 on: July 10, 2008, 01:06:38 AM »
Quote
PC Tools Firewall Plus has always worked without problem on my machines except for the last version I used, it kept losing my internet connection
same here-thats why i switched over to comodo-never had any problems with prior versions of pctools firewall plus until the recent version ???

rdmaloyjr

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Re: ZoneAlarm users, don't take today's MS updates!
« Reply #10 on: July 10, 2008, 01:16:43 AM »
The problem is on ZA, not into MS updates...

Quote
According to the German site Heise Security the problem lies in the personal firewall expecting dns queries only from one udp port. The windows update randomizes the source port for udp queries. Heise Security suggests an allow rule for the firewall, which allows udp-packets from any port to port 53 of the dns server and the respective answers.

Tech,

I take it that you claim ZA "randomizes the source port for udp queries".  You did say "The problem is on ZA, not into MS updates...", but the article said "The windows update randomizes the source port for udp queries."  ZA does need to upgrade their fw to be compatable with the Windows update, then the problem created by the Windows update will be fixed.

drhayden1

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« Last Edit: July 10, 2008, 05:58:39 PM by drhayden1 »

Offline Lisandro

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Re: ZoneAlarm users, don't take today's MS updates!
« Reply #12 on: July 10, 2008, 02:11:51 PM »
The problem is on ZA, not into MS updates...

Quote
According to the German site Heise Security the problem lies in the personal firewall expecting dns queries only from one udp port. The windows update randomizes the source port for udp queries. Heise Security suggests an allow rule for the firewall, which allows udp-packets from any port to port 53 of the dns server and the respective answers.

Tech,

I take it that you claim ZA "randomizes the source port for udp queries".  You did say "The problem is on ZA, not into MS updates...", but the article said "The windows update randomizes the source port for udp queries."  ZA does need to upgrade their fw to be compatable with the Windows update, then the problem created by the Windows update will be fixed.
Ok, now I see. Thanks for the explanation.
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rckys

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Re: ZoneAlarm users, don't take today's MS updates!
« Reply #13 on: July 10, 2008, 11:22:20 PM »
With today's MS updates you won't be able to access the internet with ZoneAlarm running.  I know because both of my computers have ZoneAlarm.

Hello everyone, I have been online trying to find out the problem with the new update, I didn't realize it was Zonealarm ty for the info
I don't know who's fault it is if there is even one, but here the fix on zonealarms website.....thanks again

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
« Last Edit: July 11, 2008, 12:02:15 AM by rckys »

timcan

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Re: ZoneAlarm users, don't take today's MS updates!
« Reply #14 on: July 11, 2008, 12:06:16 AM »
Hi,  FYI this update also affects Kerio 2.1.5   :(