Emal

[k9reba]

I just was notified and re-entered a registraton key. Now, avast doesn't seem to be scanning my incoming or outgoing emails. I used to have an icon ( liitle envelope ) in my system tray when avast was scanning - now it's not there. Messages of verification scans by avast are not on the bottom of incoming or outgoing emails. Help

[Lisandro]

Which is your operational system?
Which is your email program?

[k9reba]

Windows XP and am using Outlook Express. Thx, S.

[Lisandro]

The email scanning with Windows XP is transparent, automatic, you don't have to change anything...
Do you use any other spam killer?

I've forgot, are you using SSL connection to get email? Like Gmail, for instance? Which is your email provider?

Is your email header with the lines X-Antivirus: avast! (VPS XXXXXX-X, XX/XX/2008), Inbound message and X-Antivirus-Status: Clean? (Right click the message, choose Properties and Details)

You can test the security of your email system here: http://www.gfi.com/emailsecuritytest/

[k9reba]

I have Zone Alarm too. Yes, I use SSL to get email - Email provider is Auracom but they just switched to gmail so that could be my problem as I just did this 2 days ago. I can't find the X-Antivirus anywhere under details. Are you saying I should check an incoming or outgoing email ? Maybe I need to delete Avast and download again Thx.

[Lisandro]

Gmail uses SSL (Secure Socket Layer) connections. Avast mail scanner doesn't support SSL (Secure Socket Layer) connections. But take a look here: http://forum.avast.com/index.php?topic=10428.0 to see how to set up secure email with avast!.

There is an explanation of this here: http://forum.avast.com/index.php?topic=28150.msg229981#msg229981

Since SSL/TLS e-mail is encrypted and decrypted in the client, external virus scanners (including avast!) can't read or scan it.
The solution is to pass e-mail in and out un-encrypted from your client (Outlook Express, Thunderbird, ...) to a proxy program (Stunnel) that does the actual ssl or tls encryption/decryption of the pop3/smtp e-mail and communicates directly with the ISP server on the appropriate ports. Download here: http://www.stunnel.org/download/binaries.html