Author Topic: NewBee Here ,,,Need Help  (Read 6311 times)

0 Members and 1 Guest are viewing this topic.

Awake

  • Guest
NewBee Here ,,,Need Help
« on: April 09, 2004, 01:48:39 AM »
     I need some info if some one can help me plzz ...everytime I do a reboot and I have a scan set up it comes back error. In my Log it says::  0X2000001 ... return code nothing done it is under the General Category.
    How can I correct this ...I have the Home Verion of the Avast.
      Thank You
         Awake

Offline .: Mac :.

  • Avast √úberevangelist
  • Ultra Poster
  • *****
  • Posts: 5093
Re:NewBee Here ,,,Need Help
« Reply #1 on: April 09, 2004, 06:16:27 PM »
nope its on the correct board. we are just waiting for the ALWIL team to share their knowledge as you problem has me stumped :o
"People who are really serious about software should make their own hardware." - Alan Kay

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re:NewBee Here ,,,Need Help
« Reply #2 on: April 09, 2004, 07:45:16 PM »
Thank you for you quick reply and letting me know someone is checking into this for me ...I truely appreciate it

We have read just from the begginning but, when we cannot help, we do not post, oh, generally speaking  ;D

Here you will see Windows error codes: here.

But, if I understood you correctly, that was an 'avast error', wasn't it?
« Last Edit: April 10, 2004, 03:53:40 AM by Technical »
The best things in life are free.

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11658
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re:NewBee Here ,,,Need Help
« Reply #3 on: April 09, 2004, 09:35:16 PM »
Awake, can you rephrase the question? What exactly is the problem? Could you e.g. post a scren shot?

Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

Awake

  • Guest
Re:NewBee Here ,,,Need Help
« Reply #4 on: April 10, 2004, 05:10:21 AM »
Not sure how to do a print screen ...if you explain then I will.....
When I do a Boot Scan an error occurs through Avast ...Unable to read the message though

In the Avast Log Viewer I see this :: Need Reboot= False
Return Code :0X20000001[Nothing Done ].
 
Hope this Helps Sry about not knowing how to do Print Screen
« Last Edit: April 10, 2004, 05:11:28 AM by Awake »

shgoh

  • Guest
Re:NewBee Here ,,,Need Help
« Reply #5 on: April 10, 2004, 11:40:51 AM »
Quote
Not sure how to do a print screen ...if you explain then I will.....

choose the active window....press alt+print screen to capture the image...then paste it into any picture programs...for eg. paint...
« Last Edit: April 10, 2004, 11:41:24 AM by shgoh »

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11658
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re:NewBee Here ,,,Need Help
« Reply #6 on: April 10, 2004, 11:55:53 AM »
OK I see. The two things are totally unrelated, though.

There's a problem in the boot-time scan -- this will be fixed in the next program update (due next week). See http://forum.avast.com/index.php?board=2;action=display;threadid=3675 .

The entry in the log is benign -- you can just ignore it...


Hope this helps,
Vlk
If at first you don't succeed, then skydiving's not for you.

Awake

  • Guest
NewBee
« Reply #7 on: April 10, 2004, 04:13:30 PM »
    I did manage to figure out how to take a screen shot but was unable to to post it here ....sry could not ...I hit the Insert Picture button but all I got was some weird letters.
    So that error message I am getting is being fixed in an update next week wonderful since I do like Avast but was considering of taking it off my system.
        Wonderfull news ...Thanks All

whocares

  • Guest
Re:NewBee Here ,,,Need Help
« Reply #8 on: April 17, 2004, 04:55:10 PM »
Screenshot: Upload it to a site of yours, and then
see here: http://forum.avast.com/YaBBHelp/posting.html#yabbc

or use your favourite Image-Viewer/program to convert/save it as
jpg,gif,png
Maximum attachment size allowed: 150 KB

then attach it here..

 ;)