Author Topic: Have Home, buying Pro - install questions.  (Read 2754 times)

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dallas7

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Have Home, buying Pro - install questions.
« on: July 15, 2008, 07:56:51 PM »
As soon as I get my refund from AVG, I'm going to purchase Avast Pro.

I can't seem to find anything definitive here or on the Web site FAQs/KB about installing Pro over Home.

Will entering the Pro license key in Home "unlock" the Pro features?
OR
Do I need to uninstall Home before installing Pro?
OR
Can I just run the Pro installer and let it install over Home?

(IMHO, this Home-to-Pro install should be addressed in avast-professional-install-manual.pdf)

Thank you.

wyrmrider

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Re: Have Home, buying Pro - install questions.
« Reply #1 on: July 15, 2008, 08:59:29 PM »
when you uninstall AVG follow the instructions on their removal page or FAQ
basically download the latest version of the installer
if your computer has ever had a pre-installed AV or Suite or has ever had NORTON, Panda, McAffe
etc run their removers also
I (IMHO)
then run the ANTIVIR remover found on the ANTIVIR website under Products or whatever
someone else will get back to you on the customer service questions

good questions

Offline DavidR

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Re: Have Home, buying Pro - install questions.
« Reply #2 on: July 15, 2008, 09:28:23 PM »
When you have purchased your Pro license, you will be sent a registration key, enter that in the same place you entered the Home key. Ensure you are on-line at this time and it will be converted from Home to Pro.
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Offline Lisandro

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Re: Have Home, buying Pro - install questions.
« Reply #3 on: July 15, 2008, 09:38:42 PM »
Will entering the Pro license key in Home "unlock" the Pro features?
Yes, download, install and unlock.

Do I need to uninstall Home before installing Pro?
No.

Can I just run the Pro installer and let it install over Home?
Yes, you can (but it's not necessary, just add the key staying connected to the Internet).

(IMHO, this Home-to-Pro install should be addressed in avast-professional-install-manual.pdf)
It will be.
The best things in life are free.

dallas7

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Re: Have Home, buying Pro - install questions.
« Reply #4 on: July 17, 2008, 09:50:39 PM »
Thanks!  Doesn't get much easier than that.

I did eventually bump into the notification icon menu item "Upgrade to Avast! Professional Edition..." that opens the browser to http://www.avast.com/eng/upgrade-to-avast-professional.html which as far as I can tell can't be found anywhere on the Web site itself.

Offline DavidR

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Re: Have Home, buying Pro - install questions.
« Reply #5 on: July 17, 2008, 10:44:42 PM »
You're welcome, yes there is a lot of stuff on the web site, I guess their thought is those wishing to upgrade from the home to pro will see it in the menu, with a nice discount by following that link.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security