Author Topic: E-mail Scanner for Outlook  (Read 2196 times)

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Corey

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E-mail Scanner for Outlook
« on: July 23, 2008, 02:52:09 AM »
Lately, Avast is no longer scanning my MS Outlook.  It says it is "waiting for a subsystem to start."  How did my scanning service get turned off, and how do I get it to run again?  It used to show 7 of 7 providers running when I had Outlook open; now it is always just 6 of 7, with Outlook out of action!  Thanks!

Offline Lisandro

  • Avast team
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Re: E-mail Scanner for Outlook
« Reply #1 on: July 23, 2008, 03:18:57 AM »
Make sure the avast plugin is not disabled into MS Outlook:

Outlook 2007 > Tools > Trust center > Add-inns > Manage Disabled items.
Outlook 2003 > Help > About > Disabled items.
Outlook 2002 > Help > About Microsoft Outlook > Disabled items.
Outlook 2000 > Tools menu > Options > Other > Advanced Options > Add-In Manager.

Also, update your avast program to the latest version 4.8.1227
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Corey

  • Guest
Re: E-mail Scanner for Outlook
« Reply #2 on: July 23, 2008, 11:00:58 AM »
Thanks!  That was the fix (for Outlook 2003).  All seven providers are running now!

Offline Lisandro

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Re: E-mail Scanner for Outlook
« Reply #3 on: July 23, 2008, 04:52:11 PM »
Thanks!  That was the fix (for Outlook 2003).  All seven providers are running now!
You're welcome. Feel free to come back any time you need help or just to change experiences 8)
The best things in life are free.