Author Topic: how to add Registry Mechanic into Avast 's security software ignore list...  (Read 6426 times)

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Offline rehandra

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I am a newcomer to computers (a recycled teenager over 60 ::))...just purchsed Registry Mechanic and having problems installing Registry Mechanic due apparently (according to RegistryMechanic support) to Avast being over zealous.

Apparently I have to add Registry Mechanic into the AQvast seccurity software ignore list.   

I have no idea how to do this.

Would some kind sole take pity on this ole girl and tell me exactly how to do it?

It would bemuch appreciated.

Offline bob3160

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Welcome to the forum.
Can you tell us exactly what error or message your getting that would warrant this action?
I have Ashampoo's Registry Mechanic on my system but don't have any need to allow it
any exceptions.  ???
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Offline rehandra

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Immediately I downloaded Registry Mechanic up came Avast saying I had a Trojan.   I then selected to send it to Chest as this was one of the options that came up.   I then proceeded to pay for the program.

Then I went back to my Downloads and clicked on Registry Mechanic and up came Avast again saying the same thing.  I then deleted the whole download.

I have contacted Registry Mechanic and they have kindly given me the instructions of how to do things to install it again and they told me that all I have to do is to "add Registry Mechanic into your security software'e ignore list."

This is all I want to know...how do I "add to the security software ignore list."   I could not find out how to do it when I clicked on my Avast icon.

Any help appreciated. ::)

Offline Vladimyr

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Doesn't make sense.

Are you saying that the downloaded file of PC Tools Registry Mechanic 7 or 8 was quarantined by avast?

Did you download from http://www.pctools.com/registry-mechanic/version7/ or http://www.pctools.com/registry-mechanic/ ?

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Offline rassel

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I'm having the same problem also but not Registry Mechanic(other registry cleaner) and avast detected it as a trojan or even a worm too.

Offline Lisandro

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other registry cleaner
Which is the file name and path?
Which is the virus detected?
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Offline DavidR

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Well there was a false positive on Registry Mechanic at the end of June that was fixed, http://forum.avast.com/index.php?topic=36610.0.

@ rehandra
If you make sure that you have the latest version of the avast VPS (virus signatures) and see it it is still detected.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.7.2425 (build 20.7.5568.598) UI-1.0.558/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline rassel

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Quote
Which is the file name and path?

Erm some but I have uninstall it because it doesn't give any help on my system.

Here is one of the false positive(maybe)

Download link>> http://www.pc-washer.com/download1.html

and I doesnt know what happen to my connection these few days which gives me the download limit of max 10kb/s. Any ideas?
« Last Edit: August 07, 2008, 11:28:16 AM by rassel »

Offline SpeedyPC

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I'm on the latest version 8.0 Registry Mechanic and still have no problems with the latest update on the Avast and the VPS, also I still have the old version 7.0 on my spare laptop and still have no problems.

Already did the last Anti-virus scan on the laptop 2 weeks ago, I believe you may have a none dirty licence copy ;) of Registry Mechanic might trigger you the nasty habit you might have.

Better submit to VirusTotal and if confirmed to check before sending the sample to Avast.
« Last Edit: August 06, 2008, 11:31:57 PM by SpeedyPC »
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Offline DavidR

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I'm having the same problem also but not Registry Mechanic(other registry cleaner) and avast detected it as a trojan or even a worm too.

You should really have this on its own topic as it is confusing the original topic on a possible FP on Registry Mechanic.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.7.2425 (build 20.7.5568.598) UI-1.0.558/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline rassel

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Quote
You should really have this on its own topic as it is confusing the original topic on a possible FP on Registry Mechanic.

OK I will start it on "viruses and worms Topic.