avast ball wont spin

[rdmaloyjr]

My avast! ball won't spin, but avast! is scanning.  In program settings it it set to animate.

What's wrong?  I tried a repair of avast!, but it didn't do any good.

[DavidR]

Try unchecking the animate icon OK the change, open it again and check the option again and see if that has any effect.

[rdmaloyjr]

David,

I tried what you suggested.  It didn't work.  I even tried rebooting, no dice.

I then tried unchecking "show avast! tray icon".  After a reboot the icon didn't show.  I then checked "show avast! tray icon".  Rebooted.  Now the blue ball is animated.

My other XP SP3 computer didn't have this problem.  I've never had a problem like this before, that I can remember.

What do you suppose caused it

Thank you for your help.

[DavidR]

You're welcome.

I really have no idea why, not unlike firewalls that block applications that are allowed in their settings and the only way round it is to remove the entry and let it ask again.

So that is why I suggested the change of setting to disable and enable again. Thankfully going up one more level has worked for you.

[rdmaloyjr]

Today the avast! ball stopped spinning again.  I have Windows Defender on my computer, but it is completely shut off, except to occasionly update it & run a fast scan.  I did this today.  I seem to remember reading in avast! forums of WD making The Ball disappear. 

I just went through the drill of unchecking "Show avast! tray icon", reboot.  Check "Show avast! tray icon", reboot".  Once again my avast! ball spins.

Will somebody from ALWIL get together with MS to fix the problem of WD messing with The Ball?

I don't have this problem with my other XP SP3 computer, it has avast!, ZAAS & WD running together in real-time.  No conflicts.  (ZAAS: ZoneAlarm AntiSpyware)

The "problem" computer has only Avast!, SpywareBlaster, WinPatrol & ZA free.  I don't count WD because it is shutdown as I said above.