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Author Topic: My Avast do something weird  (Read 5751 times)

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Shiroi

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My Avast do something weird
« on: August 23, 2008, 03:47:58 AM »
it's try to download an older Version 801800 while me version is 808220 and everytime i start my com it's pop up and say Avast Error can't be update (it's red pop up)
here is the log

23.08.2008 08:00:18 package: FilterOutExistingFiles: 153 & 153 = 0
23.08.2008 08:00:18 package: FilterOutExistingFiles: 153 & 153 = 0
23.08.2008 08:00:18 package: IsFullOkay: setup_av_pro-4cd.vpu - is okay
23.08.2008 08:00:18 package: IsFullOkay: setif_av_pro-4cd.vpu - is okay
23.08.2008 08:00:18 package: IsFullOkay: vps-8081800.vpu - not okay (doesn't exist)
23.08.2008 08:00:18 package: IsFullOkay: vps-8081800.vpu - not okay (doesn't exist)
23.08.2008 08:00:18 package: SetFullAsMarked: Package vps set to 1
23.08.2008 08:00:18 package: IsFullOkay: vpsm-8081800.vpu - not okay (doesn't exist)
23.08.2008 08:00:18 package: IsFullOkay: vpsm-8081800.vpu - not okay (doesn't exist)
23.08.2008 08:00:18 package: SetFullAsMarked: Package vpsm set to 1
23.08.2008 08:00:19 general: InvalidateCurrent: invalidated server 'Download679 AVAST Server' from 'main'
23.08.2008 08:00:19 general: SelectCurrent: selected server 'Download966 AVAST Server' from 'main'
23.08.2008 08:00:19 internet: SYNCER: Type: use IE settings
23.08.2008 08:00:19 internet: SYNCER: Auth: another authentication, use WinInet
23.08.2008 08:00:19 internet: while trying to get file 'vps-8081800.vpu', error 0x20000006 has occured, try 1
23.08.2008 08:00:19 file: Server returned 404 on file vps-8081800.vpu
23.08.2008 08:00:19 general: InvalidateCurrent: invalidated server 'Download966 AVAST Server' from 'main'
23.08.2008 08:00:19 general: SelectCurrent: selected server 'Download650 AVAST Server' from 'main'
23.08.2008 08:00:19 internet: SYNCER: Type: use IE settings
23.08.2008 08:00:19 internet: SYNCER: Auth: another authentication, use WinInet
23.08.2008 08:00:19 internet: while trying to get file 'vps-8081800.vpu', error 0x20000006 has occured, try 2
23.08.2008 08:00:19 file: Server returned 404 on file vps-8081800.vpu
23.08.2008 08:00:20 general: InvalidateCurrent: invalidated server 'Download650 AVAST Server' from 'main'
23.08.2008 08:00:20 general: SelectCurrent: selected server 'Download929 AVAST Server' from 'main'
23.08.2008 08:00:20 internet: SYNCER: Type: use IE settings
23.08.2008 08:00:20 internet: SYNCER: Auth: another authentication, use WinInet
23.08.2008 08:00:20 internet: while trying to get file 'vps-8081800.vpu', error 0x20000006 has occured, try 3
23.08.2008 08:00:20 file: Server returned 404 on file vps-8081800.vpu
23.08.2008 08:00:20 internet: tried 3 servers to get file 'vps-8081800.vpu', but failed (0x20000006)
23.08.2008 08:00:20 package: DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-8081800.vpu, returned 0x20000006
23.08.2008 08:00:20 package: ERROR MakeVps LoadFullPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-8081800.vpu, error 0x00000002
23.08.2008 08:00:20 general: Err:Other HTTP error (404), while trying 209.62.90.50:80//iavs4x/vps-8081800.vp

Information about current update:
Last encountered error: Other HTTP error (404), while trying 209.62.90.50:80//iavs4x/vps-8081800.vpu

Total time: 27 s

- Program: Already up to date
  (current version 4.8.1229)
- Vps: Already up to date
  (current version 080821-0)

i think it's okay but it's get error for three times now even when i choose from Icon ---iAVS update it's still try to download old version sometimes can  anyone help me??
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Offline Lisandro

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Re: My Avast do something weird
« Reply #1 on: August 23, 2008, 03:50:44 AM »
I'm not able to debug this log...
Please, post the last 200-250 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log

Which firewall do you use?
Which operational system do you have?
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Shiroi

  • Guest
Re: My Avast do something weird
« Reply #2 on: August 24, 2008, 01:58:04 PM »
23.08.2008   13:18:23.000   1219472303   general   Started: 23.08.2008, 13:18:23
23.08.2008   13:18:23.000   1219472303   general   Running setup_av_pro-4cd (1229)
23.08.2008   13:18:23.000   1219472303   system   Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
23.08.2008   13:18:23.000   1219472303   system   Memory: 61% load. Phys:97796/253296K free, Page:766908/1012716K free, Virt:2068992/2097024K free
23.08.2008   13:18:23.000   1219472303   system   Computer WinName: HOME-4AE9AE54A2
23.08.2008   13:18:23.000   1219472303   system   Windows Net User: HOME-4AE9AE54A2\Administrator
23.08.2008   13:18:23.000   1219472303   general   Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress 
23.08.2008   13:18:23.000   1219472303   general   DldSrc set to inet
23.08.2008   13:18:23.000   1219472303   general   Operation set to INST_OP_UPDATE_GET_PACKAGES
23.08.2008   13:18:23.000   1219472303   general   Old version: 4cd (1229)
23.08.2008   13:18:23.000   1219472303   system   Using temp: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\_av_proI.tm~a02376 (10440M free)
23.08.2008   13:18:23.000   1219472303   general   SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
23.08.2008   13:18:23.000   1219472303   internet   SYNCER: Agent=Syncer/4.80 (av_pro-1229;p)
23.08.2008   13:18:23.000   1219472303   system   Computer DnsName: home-4ae9ae54a2
23.08.2008   13:18:23.000   1219472303   system   Computer Ip Addr: 192.168.1.34
23.08.2008   13:18:23.000   1219472303   system   Installed in: C:\Program Files\Alwil Software\Avast4 (10440M free)
23.08.2008   13:18:23.000   1219472303   internet   SYNCER: Type: use IE settings
23.08.2008   13:18:23.000   1219472303   internet   SYNCER: Auth: another authentication, use WinInet
23.08.2008   13:18:23.000   1219472303   package   Part prg_av_pro-4cd is installed
23.08.2008   13:18:23.000   1219472303   package   Part vps-8082100 is installed
23.08.2008   13:18:23.000   1219472303   package   Part news-4b is installed
23.08.2008   13:18:23.000   1219472303   package   Part setup_av_pro-4cd is installed
23.08.2008   13:18:23.000   1219472303   package   Part jrog-48 is installed
23.08.2008   13:18:23.000   1219472303   general   Old version: 4cd (1229)
23.08.2008   13:18:24.000   1219472304   file   SetExistingFilesBitmap: 1053->153->153
23.08.2008   13:18:24.000   1219472304   general   GUID: a9361b17-9c85-4573-8167-a27be11f3026
23.08.2008   13:18:25.000   1219472305   general   Server definition(s) loaded for 'main': 203 (maintenance:0)
23.08.2008   13:18:25.000   1219472305   general   SelectCurrent: selected server 'Download980 AVAST Server' from 'main'
23.08.2008   13:18:25.000   1219472305   internet   SYNCER: Type: use IE settings
23.08.2008   13:18:25.000   1219472305   internet   SYNCER: Auth: another authentication, use WinInet
23.08.2008   13:18:25.000   1219472305   internet   SYNCER: Agent=Syncer/4.80 (av_pro-1229;f)
23.08.2008   13:18:31.000   1219472311   internet   Used server: http://download980.avast.com/iavs4x
23.08.2008   13:18:32.000   1219472312   general   Server definition(s) loaded for 'main': 203 (maintenance:0)
23.08.2008   13:18:32.000   1219472312   general   SelectCurrent: selected server 'Download919 AVAST Server' from 'main'
23.08.2008   13:18:32.000   1219472312   internet   SYNCER: Type: use IE settings
23.08.2008   13:18:32.000   1219472312   internet   SYNCER: Auth: another authentication, use WinInet
23.08.2008   13:18:32.000   1219472312   internet   Used server: http://download919.avast.com/iavs4x
23.08.2008   13:18:32.000   1219472312   internet   Used server: http://download919.avast.com/iavs4x
23.08.2008   13:18:32.000   1219472312   file   GetFileWithRetry: prod-av_pro.vpu downloaded .
23.08.2008   13:18:32.000   1219472312   package   LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
23.08.2008   13:18:32.000   1219472312   package   LoadPartInfo: jrog = jrog-48 returned 00000000
23.08.2008   13:18:32.000   1219472312   package   LoadPartInfo: news = news-4b returned 00000000
23.08.2008   13:18:32.000   1219472312   package   LoadPartInfo: program = prg_av_pro-4cd returned 00000000
23.08.2008   13:18:32.000   1219472312   package   LoadPartInfo: setup = setup_av_pro-4cd returned 00000000
23.08.2008   13:18:32.000   1219472312   package   LoadPartInfo: vps = vps-8082000 returned 00000000
23.08.2008   13:18:32.000   1219472312   package   LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu ended with 00000000
23.08.2008   13:18:32.000   1219472312   internet   Used server: http://download919.avast.com/iavs4x
23.08.2008   13:18:32.000   1219472312   file   GetFileWithRetry: part-vps-8082000.vpu downloaded  and verified
23.08.2008   13:18:32.000   1219472312   package   Part vps-8082000 was set to be installed
23.08.2008   13:18:32.000   1219472312   package   LoadPartVpu: Loading 'part-prg_av_pro-4cd.vpu' returned 00000000
23.08.2008   13:18:32.000   1219472312   package   LoadPartVpu: Loading 'part-vps-8082000.vpu' returned 00000000
23.08.2008   13:18:32.000   1219472312   package   LoadPartVpu: Loading 'part-news-4b.vpu' returned 00000000
23.08.2008   13:18:32.000   1219472312   package   LoadPartVpu: Loading 'part-setup_av_pro-4cd.vpu' returned 00000000
23.08.2008   13:18:32.000   1219472312   package   WARN:LoadPartVpu ended on no pInfo
23.08.2008   13:18:32.000   1219472312   package   LoadPartVpu: Loading 'part-jrog-48.vpu' returned 00000000
23.08.2008   13:18:32.000   1219472312   general   Part of license key: W58341496H5800A1106
23.08.2008   13:18:32.000   1219472312   package   FilterOutExistingFiles: 153 & 153 = 0
23.08.2008   13:18:32.000   1219472312   package   FilterOutExistingFiles: 153 & 153 = 0
23.08.2008   13:18:32.000   1219472312   package   IsFullOkay: setup_av_pro-4cd.vpu - is okay
23.08.2008   13:18:32.000   1219472312   package   IsFullOkay: setif_av_pro-4cd.vpu - is okay
23.08.2008   13:18:32.000   1219472312   package   IsFullOkay: vps-8082000.vpu - not okay (doesn't exist)
23.08.2008   13:18:32.000   1219472312   package   IsFullOkay: vps-8082000.vpu - not okay (doesn't exist)
23.08.2008   13:18:32.000   1219472312   package   IsFullOkay: vpsm-8082000.vpu - not okay (doesn't exist)
23.08.2008   13:18:32.000   1219472312   package   IsFullOkay: vpsm-8082000.vpu - not okay (doesn't exist)
23.08.2008   13:18:33.000   1219472313   general   InvalidateCurrent: invalidated server 'Download919 AVAST Server' from 'main'
23.08.2008   13:18:33.000   1219472313   general   SelectCurrent: selected server 'Download617 AVAST Server' from 'main'
23.08.2008   13:18:33.000   1219472313   internet   SYNCER: Type: use IE settings
23.08.2008   13:18:33.000   1219472313   internet   SYNCER: Auth: another authentication, use WinInet
23.08.2008   13:18:33.000   1219472313   file   Server returned 404 on file vps-8082000.vpu
23.08.2008   13:18:34.000   1219472314   general   InvalidateCurrent: invalidated server 'Download617 AVAST Server' from 'main'
23.08.2008   13:18:34.000   1219472314   general   SelectCurrent: selected server 'Download930 AVAST Server' from 'main'
23.08.2008   13:18:34.000   1219472314   internet   SYNCER: Type: use IE settings
23.08.2008   13:18:34.000   1219472314   internet   SYNCER: Auth: another authentication, use WinInet
23.08.2008   13:18:34.000   1219472314   file   Server returned 404 on file vps-8082000.vpu
23.08.2008   13:18:35.000   1219472315   general   InvalidateCurrent: invalidated server 'Download930 AVAST Server' from 'main'
23.08.2008   13:18:35.000   1219472315   general   SelectCurrent: selected server 'Download953 AVAST Server' from 'main'
23.08.2008   13:18:35.000   1219472315   internet   SYNCER: Type: use IE settings
23.08.2008   13:18:35.000   1219472315   internet   SYNCER: Auth: another authentication, use WinInet
23.08.2008   13:18:35.000   1219472315   file   Server returned 404 on file vps-8082000.vpu
23.08.2008   13:18:35.000   1219472315   internet   tried 3 servers to get file 'vps-8082000.vpu', but failed (0x20000006)
23.08.2008   13:18:35.000   1219472315   package   DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-8082000.vpu, returned 0x20000006
23.08.2008   13:18:35.000   1219472315   package   ERROR MakeVps LoadFullPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-8082000.vpu, error 0x00000002
23.08.2008   13:18:35.000   1219472315   general   Err:Other HTTP error (404), while trying 74.86.125.41:80//iavs4x/vps-8082000.vpu
23.08.2008   13:18:38.000   1219472318   package   Transferred: files 7, bytes 1329, time 8608 ms
23.08.2008   13:18:38.000   1219472318   package   Retries: total 3, files 1, servers 5
23.08.2008   13:18:38.000   1219472318   package   Submit: files 0, bytes 0, time 0 ms
23.08.2008   13:18:38.000   1219472318   package   Submit success: files 0, bytes 0, time 0 ms
23.08.2008   13:18:39.000   1219472319   internet   Sending stats 'http://download953.avast.com/cgi-bin/iavs4stats.cgi': 00000000 204
23.08.2008   13:18:39.000   1219472319   file   NeedReboot=false
23.08.2008   13:18:39.000   1219472319   general   Return code: 0x20000006 [Other HTTP error (204), while trying 74.86.232.34:80//cgi-bin/iavs4stats.cgi]
23.08.2008   13:18:39.000   1219472319   general   Stopped: 23.08.2008, 13:18:39

Is This log Okay???I use Window Firewall and Window Xp pack 2 and there's another problem add to this my ashwebsv.exe use up 40000+ kb in task manager before i get this problem it's stay at 10000-20000 please help

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Offline Lisandro

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Re: My Avast do something weird
« Reply #3 on: August 24, 2008, 11:11:27 PM »
No, the log is not ok. You're not being able to reach the avast sites to update.
As you're using Windows firewall, it shouldn't be blocking the connection.
Can you ping files.avast.com ?
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FinnEire

  • Guest
Re: My Avast do something weird
« Reply #4 on: August 27, 2008, 04:00:38 AM »
I have the exact same problem.  I can ping files.avast.com.  Copy of log below.  I am located in Thailand.  Have reinstalled. have repaired, have used uninstall utility and re-registered...all to no avail.  Please help.  Sorry, had to clip some out because forum says log too big.



27.08.2008 08:12:03 package: LoadPartVpu: Loading 'part-prg_av_pro-4cd.vpu' returned 00000000
27.08.2008 08:12:03 package: LoadPackageInfo: loaded 'vpsm', 1 subversions
27.08.2008 08:12:03 package: LoadPackageInfo: loaded 'vps', 76 subversions
27.08.2008 08:12:03 package: LoadPartVpu: Loading 'part-vps-8082200.vpu' returned 00000000
27.08.2008 08:12:03 package: LoadPackageInfo: loaded 'news405', 1 subversions
27.08.2008 08:12:03 package: LoadPackageInfo: loaded 'news409', 1 subversions
27.08.2008 08:12:03 package: LoadPartVpu: Loading 'part-news-4b.vpu' returned 00000000
27.08.2008 08:12:03 package: LoadPackageInfo: loaded 'setif_av_pro', 7 subversions
27.08.2008 08:12:03 package: LoadPackageInfo: loaded 'setup_av_pro', 7 subversions
27.08.2008 08:12:03 package: LoadPartVpu: Loading 'part-setup_av_pro-4cd.vpu' returned 00000000
27.08.2008 08:12:03 package: WARN:LoadPartVpu ended on no pInfo
27.08.2008 08:12:03 package: LoadPackageInfo: loaded 'jrog', 32 subversions
27.08.2008 08:12:03 package: LoadPartVpu: Loading 'part-jrog-49.vpu' returned 00000000
27.08.2008 08:12:03 general: Part of license key: W82274399H5800A1106
27.08.2008 08:12:03 package: FilterOutExistingFiles: 140 & 140 = 0
27.08.2008 08:12:03 package: FilterOutExistingFiles: 140 & 140 = 0
27.08.2008 08:12:03 package: IsFullOkay: setup_av_pro-4cd.vpu - is okay
27.08.2008 08:12:03 package: IsFullOkay: setif_av_pro-4cd.vpu - is okay
27.08.2008 08:12:03 package: IsFullOkay: vps-8082200.vpu - not okay (doesn't exist)
27.08.2008 08:12:03 package: IsFullOkay: vps-8082200.vpu - not okay (doesn't exist)
27.08.2008 08:12:03 package: SetFullAsMarked: Package vps set to 1
27.08.2008 08:12:03 package: IsFullOkay: vpsm-8082200.vpu - not okay (doesn't exist)
27.08.2008 08:12:03 package: IsFullOkay: vpsm-8082200.vpu - not okay (doesn't exist)
27.08.2008 08:12:03 package: SetFullAsMarked: Package vpsm set to 1
27.08.2008 08:12:03 internet: HttpGetWinsock(http://download923.avast.com/iavs4x/vps-8082200.vpu)
27.08.2008 08:12:03 general: InvalidateCurrent: invalidated server 'Download923 AVAST Server' from 'main'
27.08.2008 08:12:03 general: SelectCurrent: selected server 'Download502 AVAST Server' from 'main'
27.08.2008 08:12:03 internet: SYNCER: Type: no proxy
27.08.2008 08:12:03 internet: SYNCER: Auth: no authentication
27.08.2008 08:12:03 internet: while trying to get file 'vps-8082200.vpu', error 0x20000006 has occured, try 1
27.08.2008 08:12:03 file: Server returned 404 on file vps-8082200.vpu
27.08.2008 08:12:03 internet: HttpGetWinsock(http://download502.avast.com/iavs4x/vps-8082200.vpu)
27.08.2008 08:12:04 general: InvalidateCurrent: invalidated server 'Download502 AVAST Server' from 'main'
27.08.2008 08:12:04 general: SelectCurrent: selected server 'Download946 AVAST Server' from 'main'
27.08.2008 08:12:04 internet: SYNCER: Type: no proxy
27.08.2008 08:12:04 internet: SYNCER: Auth: no authentication
27.08.2008 08:12:04 internet: while trying to get file 'vps-8082200.vpu', error 0x20000006 has occured, try 2
27.08.2008 08:12:04 file: Server returned 404 on file vps-8082200.vpu
27.08.2008 08:12:04 internet: HttpGetWinsock(http://download946.avast.com/iavs4x/vps-8082200.vpu)
27.08.2008 08:12:05 general: InvalidateCurrent: invalidated server 'Download946 AVAST Server' from 'main'
27.08.2008 08:12:05 general: SelectCurrent: selected server 'Download85 AVAST Server' from 'main'
27.08.2008 08:12:05 internet: SYNCER: Type: no proxy
27.08.2008 08:12:05 internet: SYNCER: Auth: no authentication
27.08.2008 08:12:05 internet: while trying to get file 'vps-8082200.vpu', error 0x20000006 has occured, try 3
27.08.2008 08:12:05 file: Server returned 404 on file vps-8082200.vpu
27.08.2008 08:12:05 internet: tried 3 servers to get file 'vps-8082200.vpu', but failed (0x20000006)
27.08.2008 08:12:05 package: DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-8082200.vpu, returned 0x20000006
27.08.2008 08:12:05 package: ERROR MakeVps LoadFullPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-8082200.vpu, error 0x00000002
27.08.2008 08:12:05 general: Err:Other HTTP error (404), while trying 74.54.53.2:80//iavs4x/vps-8082200.vp
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prettyhoney_b

  • Guest
Re: My Avast do something weird
« Reply #5 on: August 27, 2008, 05:30:36 AM »
Hi Shiroi

I am also in Thailand and have to same problem. Have you solved the problem?

:P
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Offline Vladimyr

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Re: My Avast do something weird
« Reply #6 on: August 27, 2008, 06:22:56 AM »
Hi Shiroi, FinnEire & prettyhoney_b

Can any/all of you successfully update by downloading the latest VPS package from here?

It seems you are all in Thailand. That could be more than just a coincidence.
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FinnEire

  • Guest
Re: My Avast do something weird
« Reply #7 on: August 27, 2008, 08:14:12 AM »
Hello,

Yes, I was able to download the update file and manually install.  Thanks for your looking in to this issue we have.

Finn
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FinnEire

  • Guest
Re: My Avast do something weird
« Reply #8 on: August 27, 2008, 03:27:49 PM »
Just a note that Shiroi may not be in Thailand.  Hope we can get this solved.
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Shiroi

  • Guest
Re: My Avast do something weird
« Reply #9 on: August 27, 2008, 03:30:38 PM »
ummm yes i'm in thai too my sis and bro got this problem too.
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