Author Topic: 4.8 professional  (Read 9326 times)

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jerry12

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Re: 4.8 professional
« Reply #15 on: August 19, 2008, 08:16:51 PM »
Ok sorry I think someone else made a post about the icons lights to not working is IE7 or windows XP SP3 ?or is it something elese?

jerry12

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Re: 4.8 professional
« Reply #16 on: August 19, 2008, 08:20:00 PM »
I am just up set it want work.
« Last Edit: August 20, 2008, 01:08:21 AM by jerry12 »

jerry12

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Re: 4.8 professional
« Reply #17 on: August 20, 2008, 02:11:58 AM »
We are just avast users like yourself trying to find out what the problem is so we can try and help if we can.
i think i may have figure it out its call the status bar and all the icons stay lit up all the time they just light up when you are checking different things or doing different task.  :o ::) ;D it seems to be a mistake on my part and maybe the other person that made a post about the icons being lit up was confused also.

Offline DavidR

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Re: 4.8 professional
« Reply #18 on: August 20, 2008, 02:23:23 AM »
If you are able to do a screenshot of a) where you are making these changes and b) the status bar and icons, etc. we might have a better idea what this is about.

We aren't trying to mess you around but we (me for sure) just can't understand the area you are talking about.

Status bars, I usually associate with the bottom bar of a window, commonly a browser.
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jerry12

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Re: 4.8 professional
« Reply #19 on: August 20, 2008, 03:02:21 AM »
how do you do a screen shot ?  ???

Offline Lisandro

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Re: 4.8 professional
« Reply #20 on: August 20, 2008, 03:26:51 AM »
how do you do a screen shot ?  ???
See how: http://forum.avast.com/index.php?topic=8982.0.
You can use Gadwin PrintScreen to get a screenshot (http://www.gadwin.com/printscreen/) or the free version of WinSnap 1.1.10 (http://www.filehippo.com/download_winsnap/?2173).
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jerry12

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Re: 4.8 professional
« Reply #21 on: August 20, 2008, 04:55:00 AM »
i think i am beginning to understand a little. the icons that i have been talking about are at the top of the enhanced interface. they do not all light up at the same time different ones light up or show up as you do different things like the chest icon / alerts / scheduler /  task and their are others also.for some one that has never used this virus scan the instructions don't seem to be that clear on some things.  :)

jerry12

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Re: 4.8 professional
« Reply #22 on: August 20, 2008, 11:58:14 AM »
i ran a  full scan of my computer last night and avast 4.8 pro found three virus  >:( it took it  4 hours and forty min to run.  :) they are now in the chest what do i do with them do i just leave them in their ?  ??? do i send any type of reports avast and if so how to send them ?  ???

Offline BJ_GeOrgE

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Re: 4.8 professional
« Reply #23 on: August 20, 2008, 01:45:59 PM »
i ran a  full scan of my computer last night and avast 4.8 pro found three virus  >:( it took it  4 hours and forty min to run.  :) they are now in the chest what do i do with them do i just leave them in their ?  ??? do i send any type of reports avast and if so how to send them ?  ???

keep the in the chest for a week or two and then scan them again(to ensure that these are not false positives)...then if they are indeed infected delete them..
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jerry12

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Re: 4.8 professional
« Reply #24 on: August 20, 2008, 02:04:09 PM »
Ok but how do you scan them again aren't they off limits in the chest?

Offline DavidR

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Re: 4.8 professional
« Reply #25 on: August 20, 2008, 04:06:21 PM »
By opening the Chest, right click the avast Enhanced User Interface, select Virus Chest, Infected files section Highlight the file you wish to scan, right click and select Scan.

Access to the Chest is off-limits for all other than avast!
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jerry12

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Re: 4.8 professional
« Reply #26 on: August 20, 2008, 04:12:52 PM »
Thanks

Offline DavidR

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Re: 4.8 professional
« Reply #27 on: August 20, 2008, 04:37:56 PM »
You're welcome.
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