Author Topic: Got a hijacker can't remove! please help  (Read 4617 times)

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zone12

  • Guest
Got a hijacker can't remove! please help
« on: August 24, 2008, 12:19:35 AM »
Spybot  found a hijacker named Webentrance that aborts the scan and fix when ever it is found. Does anbody know how to get rid of this.
« Last Edit: August 24, 2008, 12:23:30 AM by zone12 »

Offline polonus

  • Avast √úberevangelist
  • Probably Bot
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  • Posts: 33572
  • malware fighter
Re: Got a hijacker can't remove! please help
« Reply #1 on: August 24, 2008, 01:44:37 AM »
Hi zone12,

Start your computer in SafeMode, see instructions how to do this here:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam

Removal Instructions for Webentrance

    * Delete the following directories <b style="color:black;background-color:#ffff66">Webentrance</b> does not create any directories

    * Delete the following files
%systemdir%\RkmsYif2.exe   

    * Delete the following cookies
<b style="color:black;background-color:#ffff66">Webentrance</b> does not create any cookies

    * Delete the following registry keys
<b style="color:black;background-color:#ffff66">Webentrance</b> does not create any registry keys

    * Delete the following registry values
To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. Read the document: How to make a backup of the Windows registry.

   1. Click Start > Run.
   2. Type regedit

      Then click OK.

      Note: If the registry editor fails to open the risk may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

   3. Navigate to the subkeys:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
      HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices

   4. In the right pane, delete the values:

      "MSys32" = "[PATH TO ADWARE]\morfitwe.exe"
      "MSys32" = "[PATH TO ADWARE]\fe33c1ae.exe"

   5. Exit the Registry Editor.
If the registry editor will not open, due to this malware restore it with the following tool from here:

http://securityresponse.symantec.com/avcenter/venc/data/tool.to.reset.shellopencommand.registry.keys.html

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Offline DavidR

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Re: Got a hijacker can't remove! please help
« Reply #2 on: August 24, 2008, 02:28:32 AM »
Spybot  found a hijacker named Webentrance that aborts the scan and fix when ever it is found. Does anbody know how to get rid of this.

Or you could try renaming hijackthis.exe to zone12hjt.exe and try running that if it is looking for the hijackthis executable it wouldn't find it.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.1.6049 (build 23.1.7883.774) UI 1.0.746/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

zone12

  • Guest
Re: Got a hijacker can't remove! please help
« Reply #3 on: August 24, 2008, 03:31:23 AM »
I was using the Spybot SD but this time it didn't show up.Could it have actived when i scaned it

CharleyO

  • Guest
Re: Got a hijacker can't remove! please help
« Reply #4 on: August 24, 2008, 08:50:55 AM »
***


Please download HijackThis from the link below, run the program but do not make any fixes, and then post the log results using the "copy & paste" method. It will probably take more than one post to be able to get the complete log posted. OR, you can post it as an attachment to your post by clicking on "Additional Options..." below left of the posting box. Do not download HJT to the desktop but instead download it into it's own folder on the hard drive. Someone will review your log and then offer help.

http://filehippo.com/download_hijackthis/


***
« Last Edit: August 24, 2008, 08:56:36 AM by CharleyO »

zone12

  • Guest
Re: Got a hijacker can't remove! please help
« Reply #5 on: August 26, 2008, 02:30:08 AM »
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:28:17 PM, on 25/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\Microsoft SQL Server\MSSQL$REBIS\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iolo\System Mechanic 7\SMSystemAnalyzer.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\program files\steam\steam.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\INTERNAT.EXE
c:\program files\steam\steamapps\zonee12\team fortress 2\hl2.exe
C:\program files\steam\GameOverlayUI.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe


zone12

  • Guest
Re: Got a hijacker can't remove! please help
« Reply #6 on: August 26, 2008, 02:30:40 AM »
THERES AN OTHER PART
---------------------R3 - URLSearchHook: Newgrounds Flash Toolbar - {8ec04959-d5ce-401f-b56f-1f1a9223aeec} - C:\Program Files\Newgrounds_Flash\tbNew1.dll
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_2/home.html"); (C:\Documents and Settings\XINSHI\Application Data\Mozilla\Profiles\default\szg4ur7d.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\XINSHI\Application Data\Mozilla\Profiles\default\szg4ur7d.slt\prefs.js)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Newgrounds Flash Toolbar - {8ec04959-d5ce-401f-b56f-1f1a9223aeec} - C:\Program Files\Newgrounds_Flash\tbNew1.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: (no name) - {C78920B9-9275-45F0-837E-0EEA040D8818} - (no file)
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: Newgrounds Flash Toolbar - {8ec04959-d5ce-401f-b56f-1f1a9223aeec} - C:\Program Files\Newgrounds_Flash\tbNew1.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic 7\SMSystemAnalyzer.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe (User 'Default user')
O4 - Global Startup: TELUS eCare.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?cbc6b3733a7540728e93c531c1deeab5
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?cbc6b3733a7540728e93c531c1deeab5
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: PowerWord - {8DE0FCD4-5EB5-11D3-AD25-00002100131B} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Joyo - {C8CE29C5-7589-11D3-B81B-0080C8DC5DC8} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\xinshi\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20070711/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} - https://www.e-games.com.my/com/EGamesPlugin.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab50997.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload.ijjimax.com/gamedownload/dist/hgstart/HGPlugin9USA.cab
O18 - Protocol: intu-qt2007 - {026BF40D-BA05-467B-9F1F-AD0D7A3F5F11} - C:\Program Files\QuickTax 2007\ic2007pp.dll
O20 - AppInit_DLLs: 34.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: License Management Service ESD - Unknown owner - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: lxby_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbycoms.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

--
End of file - 11188 bytes
----------------------------------------
Well thats it
----------------------------------------------------------------------------------------------

zone12

  • Guest
Re: Got a hijacker can't remove! please help
« Reply #7 on: August 26, 2008, 02:34:20 AM »
Missed something
---------C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe----------------------------------------------------------------------------------------------------------

zone12

  • Guest
Re: Got a hijacker can't remove! please help
« Reply #8 on: August 26, 2008, 08:10:48 PM »
Please help

CharleyO

  • Guest
Re: Got a hijacker can't remove! please help
« Reply #9 on: August 26, 2008, 08:53:30 PM »
***

The first 5 below have no names and no files which suggests that they are not needed :

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)

O2 - BHO: (no name) - {C78920B9-9275-45F0-837E-0EEA040D8818} - (no file)

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)

The next entry is related to an avatar chat program. Do you still have this or has it been uninstalled? (file missing)

O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\xinshi\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)

While there may be nothing wrong with the next entry, I have little faith that egames is not downloading what most people would call unwanted applications or malware of some type onto your computer.

O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} - https://www.e-games.com.my/com/EGamesPlugin.cab

This last one may or may not be good. From a Scandoo/Google search, the first 2 pages have 6 results to bad sites associated with this dll. It may depend on where this dll came from.

O20 - AppInit_DLLs: 34.dll

The search link for the above dll :

http://g.s.scandoo.com/search?hl=en&q=34.dll&btnG=Search

I am no expert so please wait for someone else to comment or help.


***