Author Topic: unable to uninstall all of avast  (Read 4873 times)

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Rath150

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unable to uninstall all of avast
« on: September 12, 2008, 05:32:01 PM »
 :-[
Hi,
I attempted to uninstall unregistered edition of Avast anti-virus with my MS uninstaller but it failed to uninstall some things and I can't find trace of them anywhere in windows explorer or other uninstaller programs.
there are 2 icons left on toolbar. 1) one involving VRDB avast! virus recover database generator
                                             2) on-access protection control
how might I delete them from my computer?
I also disable avast! anti-virus from "msconfig". I see nothing else there that relates to avast.
           why was this not removed when I uninstalled avast?

thanks

Offline DavidR

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Re: unable to uninstall all of avast
« Reply #1 on: September 12, 2008, 06:36:18 PM »
It might be tripping up over the self-defence though that shouldn't get in the way from the add remove programs. So there might be some corruption about.

Download the avast! Uninstall Utility, find it here and save it to your HDD.

1. Now uninstall (using add remove programs, if you can't do that start from the next step), reboot.
2. run the avast! Uninstall Utility, reboot.  If step 1 failed it may be necessary to run this from safe mode, once complete reboot into normal mode.
3. install the latest version, reboot.

May I ask why you need to uninstall it ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

wyrmrider

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Re: unable to uninstall all of avast
« Reply #2 on: September 12, 2008, 07:08:51 PM »
Hi
we're shooting in the dark here

did you ever have another AV on this computer or one preinstalled?  What OS? Firewall?
especially McAfee, Norton,AVG, Panda, ANtivir?

before you reinstall AVAST (recommended) or any other AV you have to be squeeky clean
or "unpredictable results" follow

go here
http://www.pchell.com/virus/uninstallantivir.shtml
go to the very bottom of the page and follow the links to any other AV and uninstall
If AVG there is a new AVG uninstaller on the AVG website since PCHell posted

THEN
come back up to the middle of the
http://www.pchell.com/virus/uninstallantivir.shtml
page
HERE
"What if Windows Security Center Shows AntiVir or other muliple Antivirus products installed"

and follow all of the instructions and links on the rest of the page  (even if you have never had ANTIVIR)


One quirk with AntiVir causes it to still show up in the Windows Security Center even when its been uninstalled properly. If this is the case, please refer to this article to resolve it.

http://www.pchell.com/support/multiple_antivirus_in_security_center.shtml


Using the AntiVir Registry Cleaner-- (works with any AV)

If for some reason the normal uninstall does not work, you may have to download AntiVir's registry cleaner utility to remove all traces of it from the registry and allow you to reinstall it.

1) Click on the following link and download the AntiVir Registry Cleaner to your desktop

http://dl.antivir.de/down/windows/registrycleaner.zip

2) Create a folder on your desktop called Antivir and Unzip the file to your desktop
3) Double-click on the file called RegCleaner.exe to run it

4) Since the program is German, you'll have to click on the button called "keys asulesen" to search the registry for any issues. Then place checkmarks next to the registry entries you wish to delete.

5) Finally, click on the button called "loschen" to delete the keys

6) Restart your computer and try to reinstall your antivirus
« Last Edit: September 12, 2008, 07:12:59 PM by wyrmrider »