Refresh License key?

[nightshade]

Use the "I'm a registered user and my registration key has expired, I need a new one" option and regardless of email you will get a new key.

But surely if I take this option and use the same email address I will get the same key again?

Also if I were to use a different email address and get a new key would it work with the same program that I have installed at the moment, or would I need to install again?

When registering for a new key is it necessary to install the program again?

[DavidR]

All I have been doing is showing you examples and not giving you instructions on what to do that choice is up to you.

No, it has nothing to do with if you want to use the same email, I'm just telling you what would happen if you did use the same email and didn't chose the "I'm a registered user and my registration key has expired, I need a new one" option you would just get a copy of your current unexpired key.

Again no, if you use the "I'm a registered user and my registration key has expired, I need a new one" option avast doesn't check to see if a) the email address is the same and if you current key is still valid.

I'm not saying use a different email address, just showing you an example that if you did, it wouldn't matter if you have an existing valid key you would be sent a new one as there is no way to link the new email address to a previous registration were a different email was used.

[nightshade]

Ok,

So, if I use the same email address just now and use the "I'm a registered user and my registration key has expired, I need a new one" I should therefore receive a different key, and I just insert this into the existing program.

If you answer YES to this then it confuses me a little, because my current key has not yet expired.

[nightshade]

I used the option "I'm a registered user and my registration key has expired, I need a new one", using the same email address, I noticed that the first lot of 19 numbers and letters were the same as before, but the second lot after the hyphen, the 8 letters and numbers were different, so it must be the last 8 characters that change only when you use the same email address.

It worked fine though as the date now shows as 01st December 2009.

[DavidR]

Again no, that is simply a new registration number because that is what you requested and has nothing to do with the email address you use.
It doesn't matter if you the same email address or a different one, you will be sent a new key because that is what you asked for.

[nightshade]

Again no, that is simply a new registration number because that is what you requested and has nothing to do with the email address you use.
It doesn't matter if you the same email address or a different one, you will be sent a new key because that is what you asked for.

So what I have done is ok then from what I have described? and is this ok for simply wanting to extend the licence key?

[DavidR]

It would have been just as easy/better to renew in the normal cycle just to wait until January 2009 and re-register then and your next date for re-registration would have been 01 February 2010, but that is immaterial now.

[nightshade]

So the first 19 characters of the licence key are always the same, it's the next set of 8 characters that change each time?

That's what happened in my case anyway.

Or, is it the first set is the registration key, and the second set is the licence key, please correct me if I don't have this right.

 Registration Key          Licence key

*******************-********

[DavidR]

Much of it will be the same as it also indicates the avast version used, but that too can and does change over time, but the part after the - are what makes it unique.