Author Topic: cannot scan  (Read 2017 times)

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zammer

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cannot scan
« on: October 19, 2008, 09:41:14 PM »
4.8 Home. After full scan there is a list of over 100 files that couldn't be scanned. In the past I've seen at most a dozen or so. Suggestions greatly appreciated.

Offline Bluesman

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Re: cannot scan
« Reply #1 on: October 19, 2008, 11:26:16 PM »
4.8 Home. After full scan there is a list of over 100 files that couldn't be scanned.

And what files was it? And why couldn't avast scan them? Some security programs password protect it's files, for example Ad-Aware, and as avast don't know the password, avast can't scan the files.
« Last Edit: October 19, 2008, 11:27:59 PM by Bluesman »
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Offline DavidR

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Re: cannot scan
« Reply #2 on: October 19, 2008, 11:32:12 PM »
What avast version number are you using, 4.8.1229 is the latest regular release ?

Can you give us some examples of the file names, locations and reason why the files couldn't be scanned.

See http://forum.avast.com/index.php?topic=35347.msg297170#msg297170 this topic for more information on why files can't be scanned.
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