Author Topic: run a scan with avast  (Read 13264 times)

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chargers

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run a scan with avast
« on: October 06, 2008, 06:10:23 AM »
my moms laptop a dell shae has windows xp media center edition she had avg but i uninstalled it to install avast home cause it's ten times better and thats what i use.ok now im running a scan aregular scan not a boot scan cause when i ran a boot scan the first time like 20 mins into the scan it was still reading 1% progress then all of a suden it stopped and it said that windows had to shut down ,something about the drivers the weren't installed properly or i need to update them ,but they are updated.so now im running a regular scan and its been about a good 15 mins it still says 1% on the current scanner progress can anyone tell me why?it dont do that on my pc........................kernel_stack_inpage_error,thats what i got again with the regular scan,it says a problem has been detected and windows has been shut to prevent damage to your computer then under that it says kernel_stack_inpage_error
« Last Edit: October 06, 2008, 06:21:01 AM by charger »

ardvark

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Re: run a scan with avast
« Reply #1 on: October 06, 2008, 06:32:45 AM »
Hi Charger...

We meet again. :)

How did you uninstall AVG? If you just uninstalled it through the Control Panel, I would advise the following.....

1. Uninstall avast by using the utility here...

http://www.avast.com/eng/avast-uninstall-utility.html

2. Download the appropriate AVG uninstall utility and run it....

http://www.avg.com/download-tools

3. Download and install a fresh copy of avast.

Let us know if this helps. :)

Best Regards...
« Last Edit: October 06, 2008, 06:47:06 AM by ardvark »

chargers

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Re: run a scan with avast
« Reply #2 on: October 06, 2008, 09:20:35 AM »
I uninstalled avg with revo

Offline DavidR

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Re: run a scan with avast
« Reply #3 on: October 06, 2008, 03:46:25 PM »
Thought the AVG Remover suggested by ardvark should clean-up and remnants, in a boot-time scan I don't know if any of the AVG drivers would be loaded that early, e.g. before windows starts.

Though it is certainly worth doing.

I don't know if this MS KB is helpful or not, http://support.microsoft.com/kb/228753
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Offline bob3160

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Re: run a scan with avast
« Reply #4 on: October 06, 2008, 04:10:31 PM »
I uninstalled avg with revo
That's not the same as using the AVG uninstall program suggest by ardvark and required to totally
remove AVG.
Installing one AV program before totally removing any other is never a good idea and usually
causes problems.
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chargers

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Re: run a scan with avast
« Reply #5 on: October 07, 2008, 02:10:23 AM »
so do i install avg again then use the avg uninstaller

Offline DavidR

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Re: run a scan with avast
« Reply #6 on: October 07, 2008, 02:22:26 AM »
Use the uninstaller as it cleans up after the normal add remove programs which you would have to do so you would effectively have to run the uninstall tool also to ensure everything is gone, double the work.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

chargers

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Re: run a scan with avast
« Reply #7 on: October 07, 2008, 02:39:48 AM »
so even though avg is uninstalled run the cleaner so it will clean up anthing left behind right?

Offline Lisandro

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Re: run a scan with avast
« Reply #8 on: October 07, 2008, 03:17:38 AM »
so even though avg is uninstalled run the cleaner so it will clean up anthing left behind right?
Yes.
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chargers

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Re: run a scan with avast
« Reply #9 on: October 07, 2008, 06:57:12 AM »
i did everything you guys recommended and its still doing the same thing

ardvark

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Re: run a scan with avast
« Reply #10 on: October 07, 2008, 07:51:13 AM »
i did everything you guys recommended and its still doing the same thing

Hi Charger...

Ok, go to "Start"---->"Run"---->type in "chkdsk /r" (without the quotations) in the white box and click "OK." If it asks whether you want to run the scan at next boot, click "yes."

This might fix the problem. :)

Best Regards...

chargers

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Re: run a scan with avast
« Reply #11 on: October 08, 2008, 06:50:26 PM »
ardvark i did what you told me to do i restarted and a blu screen came on and it said this "checking file system on C....then under that it said CHKDSK is verufying files and it had 5 stages.after that was done it took me to another screen i cant remember what it said ,but it was some kind of an error page

ardvark

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Re: run a scan with avast
« Reply #12 on: October 08, 2008, 09:09:16 PM »
ardvark i did what you told me to do i restarted and a blu screen came on and it said this "checking file system on C....then under that it said CHKDSK is verufying files and it had 5 stages.after that was done it took me to another screen i cant remember what it said ,but it was some kind of an error page

Hi Charger...

Correct, that is what you are supposed to see. :)

Do you remember what the error was and did this procedure fix the problem?

Best Regards...

Spiritsongs

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Chkdsk
« Reply #13 on: October 08, 2008, 10:11:29 PM »
 :)  Hi Charger :

 When it comes to using "Chkdsk", I follow the Advice at
 www.updatexp.com/windows-xp-chkdsk.html ; in using the "Command Line"
 version, I see only "chkdsk c:" or "chkdsk c: /f /r" and I have NOT used nor
 do I see the "chkdsk /r" recommended by Ardvark . The "Graphical" Version of
 those "Instructions" is to use BOTH "Fix" AND "Repair" if you are going to use
 either .




ardvark

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Re: run a scan with avast
« Reply #14 on: October 09, 2008, 06:42:25 AM »
Hi Spiritsongs....

I've used the "chkdsk /r" command before with success but your instructions seem to be better. Thanks for your post, I just learned something else new today! :)

Best Regards...
« Last Edit: October 09, 2008, 06:45:36 AM by ardvark »