Author Topic: Can't Update  (Read 7783 times)

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Evanhoe

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Can't Update
« on: September 23, 2008, 02:50:55 PM »
Hi,
Hope someone can help me!I have Avast installed and running on our Win 98 computer and every few minutes a warning Window comes up with the following.....THE LICENCE KEY FOR THIS PRODUCT IS TEMPORILY DISABLED...
You system time/date has changed:fix it and enter the licence key again.
How do I that pls? I have the licence key already.Thanks.

Van

Offline DavidR

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Re: Can't Update
« Reply #1 on: September 23, 2008, 03:23:10 PM »
Double click on the clock/time at the bottom right that will open a window, check that the day month and year are correct, adjust as required.

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Offline Lisandro

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Re: Can't Update
« Reply #2 on: September 23, 2008, 05:12:23 PM »
I suggest an installation from the scratch:

1. Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall and use it for complete uninstallation.
4. Boot.
5. Install again the latest avast! version.
6. Boot.
7. Check and post the results.
The best things in life are free.

Evanhoe

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Re: Can't Update
« Reply #3 on: September 24, 2008, 01:32:01 PM »
I suggest an installation from the scratch:

1. Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall and use it for complete uninstallation.
4. Boot.
5. Install again the latest avast! version.
6. Boot.
7. Check and post the results.

Hi Tech,
I think you may be right.This problem occured about a year ago,when I reinstalled our Win 98se OS,and I failed to notice the year being entered as ''2030''. I went to the Clock area and inserted that days date,but a number of our folders had already inserted 2030 as the year.All our other files have the right year though.If your above suggestion can correct this,that would be great!
In order to try your above fixes,I'll have to redownload the latest version of Avast,and that's going to take some time,as we're on Dialup,and I believe that download will be around 20 mb!I'll get back soon with results.Thanks for your help.

Van

Evanhoe

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Re: Can't Update
« Reply #4 on: September 24, 2008, 01:39:35 PM »
Double click on the clock/time at the bottom right that will open a window, check that the day month and year are correct, adjust as required.

Hi David R,
As you can see from my reply to Tech,my problem is more involved than adjusting the Clock! Thanks for the help.

Van

yuanxi

  • Guest
Re: Can't Update
« Reply #5 on: September 26, 2008, 04:12:19 PM »
maybe your register key is out of date!you can register a new key!try it ! :)

Evanhoe

  • Guest
Re: Can't Update
« Reply #6 on: September 30, 2008, 03:03:03 PM »
maybe your register key is out of date!you can register a new key!try it ! :)

I doubt it since it's good to 2009!Thanks.

Van

Evanhoe

  • Guest
Re: Can't Update
« Reply #7 on: September 30, 2008, 03:10:57 PM »
I suggest an installation from the scratch:

1. Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall and use it for complete uninstallation.
4. Boot.
5. Install again the latest avast! version.
6. Boot.
7. Check and post the results.
[/quote

Hi Tech,
I'm back,to report that I tried to redownload Avast the other day,and I had to stop after downloading 43 percent,and the next day I tried to Resume the Download with my FDM downloader and got ''File not found on the server'' ! Does this mean that Avast does not permit resuming?I'm on a slow Dialup connection which can't be helped here.Thanks.

Van

Offline Lisandro

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Re: Can't Update
« Reply #8 on: September 30, 2008, 03:59:13 PM »
Does this mean that Avast does not permit resuming?
As far I know you can resume.
Maybe download the same file name from files.avast.com server instead of the one you're trying to do so.
The best things in life are free.

Evanhoe

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Re: Can't Update
« Reply #9 on: October 01, 2008, 03:01:53 PM »
Does this mean that Avast does not permit resuming?
As far I know you can resume.
Maybe download the same file name from files.avast.com server instead of the one you're trying to do so.

Thanks Tech,
I,ll try ''files.avast.com'' as you suggest.

Van

Evanhoe

  • Guest
Re: Can't Update
« Reply #10 on: October 13, 2008, 02:39:35 PM »
Does this mean that Avast does not permit resuming?
As far I know you can resume.
Maybe download the same file name from files.avast.com server instead of the one you're trying to do so.
Hi Tech,
I finally downloaded Avast (26,2 mb) and reinstalled as you suggested,and that solved the problem finally.Thanks so much for your help.

Van

Offline Lisandro

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Re: Can't Update
« Reply #11 on: October 13, 2008, 02:59:02 PM »
that solved the problem finally.Thanks so much for your help.
Good. Glad I could help. Come back any time you need ;)
The best things in life are free.