Hi all,
I have Avast 4.8 Home edition running on Windows XP and it has always worked fine until recently. For some unknown reason whenever I attempt to scan my system Avast stops scanning once it scans inside my Zone Alarm folder. When I say 'stops' I mean the program just seems to freeze and the scanning stops, no matter how many hours I leave it. I then have to quit the program. If I individually select folders, including the Zone Alarm folder, then it scans them without any trouble. I've always run Zone Alarm and this problem has never occurred in the past.
I've even switched Zone Alarm off before performing the scan but it still freezes when it gets to the Zone Alarm folder.
Things I've done to my system since my last scan:
1. Replace the power pack. The old one burnt out so I put in a new one.
2. Upgraded the ram to 2gig.
3. Installed a second hard drive.
4. Installed windows updates.
Strangely enough, my Ad-Aware has also started freezing during a full system scan.This is also a new problem. However, it seems to freeze while scanning archives (despite switching off the scan archives option).
Both programs worked fine in the past. I have used two online scanners, McAfee and Get Trend Mirco, online virus scanners and both came up clean. I've scanned with Spybot and Super Antispyware as well and nothing bad has popped up. I have no idea why this is happening.
Any help would be greatly appreciated.