Author Topic: Message when starting Avast 4.8  (Read 2341 times)

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rogerregor

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Message when starting Avast 4.8
« on: October 15, 2008, 03:50:24 PM »
When I start Avast, by clicking on the button, a message appear :" enter a password."
Why ?
What does it mean ?
Thanks

Offline Lisandro

  • Avast team
  • Certainly Bot
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  • Posts: 67194
Re: Message when starting Avast 4.8
« Reply #1 on: October 15, 2008, 03:54:59 PM »
We will need more information to be able to help you:
- Which OS are you using? Is it up to date?
- Do you use a firewall? Which one?
- Do you have any other antivirus installed in your system?  Did you have in the past?
- Any other security programs that could interfere?

Please, post a screenshot (see how: http://forum.avast.com/index.php?topic=8982.0).
You can use Gadwin PrintScreen to get a screenshot (http://www.gadwin.com/printscreen/) or the free version of WinSnap 1.1.10 (http://www.filehippo.com/download_winsnap/?2173).
It's strange, it does not seem to be an avast message...
Are you trying to start the antivirus or change the Program settings?
The best things in life are free.

rogerregor

  • Guest
Re: Message when starting Avast 4.8
« Reply #2 on: October 15, 2008, 08:12:41 PM »
Hello
My OS is XP (SP3). I think it is up to date.
I use SPYBOT, but no firewall. (Except the XP one), and no different antivirus, only Avast 4.8.
In the past, I used Norton Antivirus, but I uninstalled it for a long time. and formatted my hard disk since.
The message appear when I start my Antivirus

Offline Lisandro

  • Avast team
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Re: Message when starting Avast 4.8
« Reply #3 on: October 15, 2008, 11:38:27 PM »
Seems that someone with admin rights set a password on avast!
The easier will be uninstalling and installing it again.
The best things in life are free.