Author Topic: Problems with updates! Please help!  (Read 8411 times)

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Cece01

  • Guest
Re: Problems with updates! Please help!
« Reply #15 on: October 18, 2008, 11:56:59 PM »
18.10.2008 22:51:39 internet: SYNCER: Auth: another authentication, use WinInet
18.10.2008 22:51:39 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 6
18.10.2008 22:51:41 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
18.10.2008 22:51:41 general: InvalidateCurrent: invalidated server 'Download908 AVAST Server' from 'main'
18.10.2008 22:51:41 general: SelectCurrent: selected server 'Download904 AVAST Server' from 'main'
18.10.2008 22:51:41 internet: SYNCER: Type: use IE settings
18.10.2008 22:51:41 internet: SYNCER: Auth: another authentication, use WinInet
18.10.2008 22:51:41 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 7
18.10.2008 22:51:43 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
18.10.2008 22:51:43 general: InvalidateCurrent: invalidated server 'Download904 AVAST Server' from 'main'
18.10.2008 22:51:43 general: SelectCurrent: selected server 'Download641 AVAST Server' from 'main'
18.10.2008 22:51:43 internet: SYNCER: Type: use IE settings
18.10.2008 22:51:43 internet: SYNCER: Auth: another authentication, use WinInet
18.10.2008 22:51:43 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 8
18.10.2008 22:51:45 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
18.10.2008 22:51:45 general: InvalidateCurrent: invalidated server 'Download641 AVAST Server' from 'main'
18.10.2008 22:51:45 general: SelectCurrent: selected server 'Download961 AVAST Server' from 'main'
18.10.2008 22:51:45 internet: SYNCER: Type: use IE settings
18.10.2008 22:51:45 internet: SYNCER: Auth: another authentication, use WinInet
18.10.2008 22:51:45 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 9
18.10.2008 22:51:47 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
18.10.2008 22:51:47 general: InvalidateCurrent: invalidated server 'Download961 AVAST Server' from 'main'
18.10.2008 22:51:47 general: SelectCurrent: selected server 'Download948 AVAST Server' from 'main'
18.10.2008 22:51:47 internet: SYNCER: Type: use IE settings
18.10.2008 22:51:47 internet: SYNCER: Auth: another authentication, use WinInet
18.10.2008 22:51:47 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 10
18.10.2008 22:51:49 internet: tried 10 servers to get file 'servers.def.vpu', but failed (0x20000004)
18.10.2008 22:51:49 file: GetNewerStampedFile:GetFileWithRetry failed: C:\DOCUME~1\CLAIRA~1\LOCALS~1\Temp\_av_proI.tm~a03948\onefile, servers.def.vpu, error: 0x20000004
18.10.2008 22:51:49 package: Download servers.def, servers.def.vpu failed with error 0x20000011.
18.10.2008 22:51:49 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
18.10.2008 22:51:49 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
18.10.2008 22:51:49 general: InvalidateCurrent: invalidated server 'Download948 AVAST Server' from 'main'
18.10.2008 22:51:49 general: SelectCurrent: selected server 'Download939 AVAST Server' from 'main'
18.10.2008 22:51:49 internet: SYNCER: Type: use IE settings
18.10.2008 22:51:49 internet: SYNCER: Auth: another authentication, use WinInet
18.10.2008 22:51:49 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 1
18.10.2008 22:51:50 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
18.10.2008 22:51:50 general: InvalidateCurrent: invalidated server 'Download939 AVAST Server' from 'main'
18.10.2008 22:51:50 general: SelectCurrent: selected server 'Download601 AVAST Server' from 'main'
18.10.2008 22:51:50 internet: SYNCER: Type: use IE settings
18.10.2008 22:51:50 internet: SYNCER: Auth: another authentication, use WinInet
18.10.2008 22:51:50 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 2
18.10.2008 22:51:52 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
18.10.2008 22:51:52 general: InvalidateCurrent: invalidated server 'Download601 AVAST Server' from 'main'
18.10.2008 22:51:52 general: SelectCurrent: selected server 'Download935 AVAST Server' from 'main'
18.10.2008 22:51:52 internet: SYNCER: Type: use IE settings
18.10.2008 22:51:52 internet: SYNCER: Auth: another authentication, use WinInet
18.10.2008 22:51:52 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 3
18.10.2008 22:51:54 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
18.10.2008 22:51:54 general: InvalidateCurrent: invalidated server 'Download935 AVAST Server' from 'main'
18.10.2008 22:51:54 general: SelectCurrent: selected server 'Download607 AVAST Server' from 'main'
18.10.2008 22:51:54 internet: SYNCER: Type: use IE settings
18.10.2008 22:51:54 internet: SYNCER: Auth: another authentication, use WinInet
18.10.2008 22:51:54 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 4
18.10.2008 22:51:56 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
18.10.2008 22:51:56 general: InvalidateCurrent: invalidated server 'Download607 AVAST Server' from 'main'
18.10.2008 22:51:56 general: SelectCurrent: selected server 'Download201 AVAST Server' from 'main'
18.10.2008 22:51:56 internet: SYNCER: Type: use IE settings
18.10.2008 22:51:56 internet: SYNCER: Auth: another authentication, use WinInet
18.10.2008 22:51:56 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 5
18.10.2008 22:51:58 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
18.10.2008 22:51:58 general: InvalidateCurrent: invalidated server 'Download201 AVAST Server' from 'main'
18.10.2008 22:51:58 general: SelectCurrent: selected server 'Download615 AVAST Server' from 'main'
18.10.2008 22:51:58 internet: SYNCER: Type: use IE settings
18.10.2008 22:51:58 internet: SYNCER: Auth: another authentication, use WinInet
18.10.2008 22:51:58 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 6
18.10.2008 22:52:00 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
18.10.2008 22:52:01 general: InvalidateCurrent: invalidated server 'Download615 AVAST Server' from 'main'
18.10.2008 22:52:01 general: SelectCurrent: selected server 'Download204 AVAST Server' from 'main'
18.10.2008 22:52:01 internet: SYNCER: Type: use IE settings
18.10.2008 22:52:01 internet: SYNCER: Auth: another authentication, use WinInet
18.10.2008 22:52:01 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 7
18.10.2008 22:52:03 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
18.10.2008 22:52:03 general: InvalidateCurrent: invalidated server 'Download204 AVAST Server' from 'main'
18.10.2008 22:52:03 general: SelectCurrent: selected server 'Download655 AVAST Server' from 'main'
18.10.2008 22:52:03 internet: SYNCER: Type: use IE settings
18.10.2008 22:52:03 internet: SYNCER: Auth: another authentication, use WinInet
18.10.2008 22:52:03 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 8
18.10.2008 22:52:05 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
18.10.2008 22:52:05 general: InvalidateCurrent: invalidated server 'Download655 AVAST Server' from 'main'
18.10.2008 22:52:05 general: SelectCurrent: selected server 'Download913 AVAST Server' from 'main'
18.10.2008 22:52:05 internet: SYNCER: Type: use IE settings
18.10.2008 22:52:05 internet: SYNCER: Auth: another authentication, use WinInet
18.10.2008 22:52:05 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 9
18.10.2008 22:52:07 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
18.10.2008 22:52:07 general: InvalidateCurrent: invalidated server 'Download913 AVAST Server' from 'main'
18.10.2008 22:52:07 general: SelectCurrent: selected server 'Download909 AVAST Server' from 'main'
18.10.2008 22:52:07 internet: SYNCER: Type: use IE settings
18.10.2008 22:52:07 internet: SYNCER: Auth: another authentication, use WinInet
18.10.2008 22:52:07 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 10
18.10.2008 22:52:09 internet: tried 10 servers to get file 'servers.def', but failed (0x20000004)
18.10.2008 22:52:09 file: GetNewerStampedFile:GetFileWithRetry failed: C:\DOCUME~1\CLAIRA~1\LOCALS~1\Temp\_av_proI.tm~a03948\onefile, servers.def, error: 0x20000004
18.10.2008 22:52:09 package: Tried to download servers.def but failed with error 0x20000004.
18.10.2008 22:52:09 package: LoadAllDefs failed 0x20000004
18.10.2008 22:52:09 general: Err:Cannot connect to download913.avast.com (75.126.203.78:80)

Cece01

  • Guest
Re: Problems with updates! Please help!
« Reply #16 on: October 18, 2008, 11:57:32 PM »
ok so i apologise, that was way more than you asked for! sorry!

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Problems with updates! Please help!
« Reply #17 on: October 20, 2008, 11:25:39 PM »
I need the last lines of the log... this part seems ok.

Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).
If this does not help, can you uninstall / boot / install / boot again?
The best things in life are free.