Hello
I Hope you can help i have been using Avast for some time now and been really happy with it thanks
But its stopped updating?
My OS is Windows 98 [Version 4.10.2222]
Avast is current version 4.8.1229
The error log is below.
I dont know if it helps but I have unistalled and re installed during the re install I got the same sort of issue and Avast wouldnt install untill i dropped my web connection thus stopping the installer doing the web update as part of the install.
please let me know if you need anything else
Thanks in advance
Paul
21.10.2008 22:51:21 general: Started: 21.10.2008, 22:51:21
21.10.2008 22:51:21 general: Running setup_av_pro-4cd (1229)
21.10.2008 22:51:21 system: Operating system: Windows98 ver 4.10, build 2222 [ A ]
21.10.2008 22:51:21 system: Memory: 77% load. Phys:27240/130524K free, Page:1836372/1966624K free, Virt:2073280/2093056K free
21.10.2008 22:51:21 system: Computer WinName: A7D6D5
21.10.2008 22:51:21 system: Windows Net User: Paul White
21.10.2008 22:51:21 general: Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress
21.10.2008 22:51:21 general: DldSrc set to inet
21.10.2008 22:51:21 general: Operation set to INST_OP_UPDATE_GET_PACKAGES
21.10.2008 22:51:21 general: Old version: 4cd (1229)
21.10.2008 22:51:21 system: Using temp: C:\WINDOWS\TEMP\_av_proI.tm~a65741 (14813M free)
21.10.2008 22:51:21 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
21.10.2008 22:51:21 internet: SYNCER: Agent=Syncer/4.80 (av_pro-1229;p)
21.10.2008 22:52:17 system: Computer DnsName: a7d6d5
21.10.2008 22:52:17 system: Computer Ip Addr: 192.168.1.3
21.10.2008 22:52:17 system: Installed in: C:\Program Files\Alwil Software\Avast4 (14837M free)
21.10.2008 22:52:17 internet: SYNCER: Type: use IE settings
21.10.2008 22:52:17 internet: SYNCER: Auth: another authentication, use WinInet
21.10.2008 22:52:17 package: Part prg_av_pro-4cd is installed
21.10.2008 22:52:17 package: Part vps-8092300 is installed
21.10.2008 22:52:17 package: Part news-4b is installed
21.10.2008 22:52:17 package: Part setup_av_pro-4cd is installed
21.10.2008 22:52:17 package: Part jrog-4d is installed
21.10.2008 22:52:17 general: Old version: 4cd (1229)
21.10.2008 22:52:43 file: SetExistingFilesBitmap: 1053->127->127
21.10.2008 22:52:43 general: GUID: 4a0aa8e0-9fc1-11dd-b864-00008642446b
21.10.2008 22:52:44 general: Server definition(s) loaded for 'main': 203 (maintenance:0)
21.10.2008 22:52:44 general: SelectCurrent: selected server 'Download639 AVAST Server' from 'main'
21.10.2008 22:52:44 internet: SYNCER: Type: use IE settings
21.10.2008 22:52:44 internet: SYNCER: Auth: another authentication, use WinInet
21.10.2008 22:52:45 general: Entered SetupProcessPro::Do( INST_OP_UPDATE_GET_PACKAGES )
21.10.2008 22:52:45 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
21.10.2008 22:52:45 general: Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
21.10.2008 22:52:45 general: Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
21.10.2008 22:52:45 general: progress thread start
21.10.2008 22:52:45 internet: SYNCER: Agent=Syncer/4.80 (av_pro-1229;f)
21.10.2008 22:52:46 internet: Used server:
http://download639.avast.com/iavs4x21.10.2008 22:52:47 internet: Used server:
http://download639.avast.com/iavs4x21.10.2008 22:52:47 file: GetFileWithRetry: servers.def.vpu downloaded .
21.10.2008 22:52:47 general: Server definition(s) loaded for 'main': 203 (maintenance:0)
21.10.2008 22:52:47 general: SelectCurrent: selected server 'Download202 AVAST Server' from 'main'
21.10.2008 22:52:47 internet: SYNCER: Type: use IE settings
21.10.2008 22:52:47 internet: SYNCER: Auth: another authentication, use WinInet
21.10.2008 22:52:48 internet: Used server:
http://download202.avast.com/iavs4x21.10.2008 22:52:48 internet: Used server:
http://download202.avast.com/iavs4x21.10.2008 22:52:48 file: GetFileWithRetry: prod-av_pro.vpu downloaded .
21.10.2008 22:52:48 package: LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
21.10.2008 22:52:48 package: LoadPartInfo: jrog = jrog-51 returned 00000000
21.10.2008 22:52:48 package: LoadPartInfo: news = news-4b returned 00000000
21.10.2008 22:52:48 package: LoadPartInfo: program = prg_av_pro-4cd returned 00000000
21.10.2008 22:52:48 package: LoadPartInfo: setup = setup_av_pro-4cd returned 00000000
21.10.2008 22:52:48 package: LoadPartInfo: vps = vps-8102100 returned 00000000
21.10.2008 22:52:48 package: LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu ended with 00000000
21.10.2008 22:52:49 internet: Used server:
http://download202.avast.com/iavs4x21.10.2008 22:52:49 file: GetFileWithRetry: part-vps-8102100.vpu downloaded and verified
21.10.2008 22:52:49 package: Part vps-8102100 was set to be installed
21.10.2008 22:52:49 package: DeleteObsoletePackages: Removed part-vps-8092300.vpu
21.10.2008 22:52:49 internet: Used server:
http://download202.avast.com/iavs4x21.10.2008 22:52:49 file: GetFileWithRetry: part-jrog-51.vpu downloaded and verified
21.10.2008 22:52:49 package: Part jrog-51 was set to be installed
21.10.2008 22:52:49 package: DeleteObsoletePackages: Removed part-jrog-4d.vpu
21.10.2008 22:52:49 package: LoadPackageInfo: loaded 'av_pro_hlp413', 2 subversions
21.10.2008 22:52:49 package: LoadPackageInfo: loaded 'av_pro_hlp414', 2 subversions
21.10.2008 22:52:49 package: LoadPackageInfo: loaded 'winsys', 3 subversions
I chopped a bit out to get by char limit
21.10.2008 22:54:46 package: PerformDiff: Ok
21.10.2008 22:54:46 internet: Used server:
http://download202.avast.com/iavs4x21.10.2008 22:54:46 file: GetFileWithRetry: vps-8102100-8102000.vpu downloaded and verified
21.10.2008 22:54:46 package: DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-8102100-8102000.vpu, returned 0x00000000
21.10.2008 22:54:47 package: PerformDiff: Ok
21.10.2008 22:55:30 package: ERROR PerformPkgDiff: SaveFullPackage(C:\Program Files\Alwil Software\Avast4\Setup\vps-8102100.vpu) failed, error 0x00000005
21.10.2008 22:55:31 general: Err:Access is denied.