Author Topic: View avast! Log not working  (Read 15703 times)

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Offline YoKenny

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View avast! Log not working
« on: October 28, 2008, 10:47:42 AM »
When I right click on avast! Log Viewer in the blue ball down in the Taskmanager tray nothing happens. 

How do I get to see the Log?

avast! version 4.8 Home Edition Build Jul2008 (4.8.1229)
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Offline igor

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Re: View avast! Log not working
« Reply #1 on: October 28, 2008, 11:56:40 AM »
Is the process (ashLogV.exe) visible in the list of processes (in Task Manager, for example)?

Offline Lisandro

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Re: View avast! Log not working
« Reply #2 on: October 28, 2008, 12:01:29 PM »
If you try to run ashLogV.exe from avast folder, will it run?
Does this happen after booting?
Which skin are you using?
The best things in life are free.

Offline YoKenny

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Re: View avast! Log not working
« Reply #3 on: October 28, 2008, 10:40:55 PM »
Is the process (ashLogV.exe) visible in the list of processes (in Task Manager, for example)?
ashLogV is not running.

There are 5 processes running ASHDISP.EXE, ASHMAISV.EXE, ASHSERV.EXE, ASHWEBSV.EXE and ASWUPDSV.EXE
E5200 2.5GHZ, 4GB RAM, 320GB HD, Windows 7 Home Premium 64bit, avast! V9.0 Free, IE10
P4 2.8GHZ, 1.5GB RAM, 40GB HD, XP Pro SP3 32bit, avast! V9.0 Free, Google Chrome
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Offline YoKenny

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Re: View avast! Log not working
« Reply #4 on: October 28, 2008, 10:48:01 PM »
If you try to run ashLogV.exe from avast folder, will it run?
It runs but it leaves ghost images on the screen that can only be removed by reboot.
Quote
Does this happen after booting?
Yes
Quote
Which skin are you using?
Default I think.
It is light grey.
E5200 2.5GHZ, 4GB RAM, 320GB HD, Windows 7 Home Premium 64bit, avast! V9.0 Free, IE10
P4 2.8GHZ, 1.5GB RAM, 40GB HD, XP Pro SP3 32bit, avast! V9.0 Free, Google Chrome
with hpHosts, MVPS HOSTS files, SpeedFan, WinPatrol PLUS

Offline DavidR

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Re: View avast! Log not working
« Reply #5 on: October 28, 2008, 11:41:00 PM »
Try this:
MENU, DISPLAY REMNANTS, LOG VIEWER Remnants, Graphics glitches, etc.

- Edit avast4.ini using Notepad [Common] section, add the following line to the section SunbeltKPFHack=2, save the file, you will be prompted by the avast! Self-defence module if this is OK answer Yes.

Whilst this is primarily for Sunbelt or Kerio Personal Firewalls it may well work even if you don't use either of these firewalls. Also see http://forum.avast.com/index.php?topic=37609.msg315764#msg315764
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline YoKenny

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Re: View avast! Log not working
« Reply #6 on: October 28, 2008, 11:55:15 PM »
Try this:
MENU, DISPLAY REMNANTS, LOG VIEWER Remnants, Graphics glitches, etc.

- Edit avast4.ini using Notepad [Common] section, add the following line to the section SunbeltKPFHack=2, save the file, you will be prompted by the avast! Self-defence module if this is OK answer Yes.

Whilst this is primarily for Sunbelt or Kerio Personal Firewalls it may well work even if you don't use either of these firewalls. Also see http://forum.avast.com/index.php?topic=37609.msg315764#msg315764
That was the fix I was looking for. 

I hate Firefox but I like IE7 with IE7Pro and it could be that its right click Mouse Gestures causes a problem. 

I only use the Windows firewall as I am well protected behind the built in firewall in my DSL router.
E5200 2.5GHZ, 4GB RAM, 320GB HD, Windows 7 Home Premium 64bit, avast! V9.0 Free, IE10
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Offline DavidR

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Re: View avast! Log not working
« Reply #7 on: October 29, 2008, 01:01:38 AM »
More importantly did it work ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline YoKenny

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Re: View avast! Log not working
« Reply #8 on: October 29, 2008, 12:52:48 PM »
More importantly did it work ?
Perfectly  8)
E5200 2.5GHZ, 4GB RAM, 320GB HD, Windows 7 Home Premium 64bit, avast! V9.0 Free, IE10
P4 2.8GHZ, 1.5GB RAM, 40GB HD, XP Pro SP3 32bit, avast! V9.0 Free, Google Chrome
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Offline DavidR

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Re: View avast! Log not working
« Reply #9 on: October 29, 2008, 01:38:06 PM »
Good news, I will bet you don't use either Kerio or Sunbelt firewalls.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline adi_dmj

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Re: View avast! Log not working
« Reply #10 on: October 29, 2008, 03:41:32 PM »
sorry to jump in someone else thread

i also have the same problem clicking on tray icon and to view log sometime does not works however running log viewer from avast folder works fine,

it also leaves gostly images on desktop mostly happens after VPS update

I dont have kerio but comodo firewall, here I would like to add this problem was present even before comodo was installed.( comodo was installed just a month back)

Can the solution offered in this update be used by anyone suffering with this problem

Regards

Adi

Offline igor

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Re: View avast! Log not working
« Reply #11 on: October 29, 2008, 03:42:47 PM »
Yes.

Offline DavidR

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Re: View avast! Log not working
« Reply #12 on: October 29, 2008, 03:52:20 PM »
sorry to jump in someone else thread
<snip>
Can the solution offered in this update be used by anyone suffering with this problem
<snip>

Not a problem when your problem is directly related to the topic.

As Igor says, yes you can apply this fix regardless of firewall (it certainly won't hurt), let us know if it works for you.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline YoKenny

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Re: View avast! Log not working
« Reply #13 on: October 29, 2008, 05:54:50 PM »
Good news, I will bet you don't use either Kerio or Sunbelt firewalls.
Ages ago I used to use Kerio 7.1.5 on my old AMD system but have long since sold it and I have no idea if it is still working or it has gone to PC Heaven.
E5200 2.5GHZ, 4GB RAM, 320GB HD, Windows 7 Home Premium 64bit, avast! V9.0 Free, IE10
P4 2.8GHZ, 1.5GB RAM, 40GB HD, XP Pro SP3 32bit, avast! V9.0 Free, Google Chrome
with hpHosts, MVPS HOSTS files, SpeedFan, WinPatrol PLUS

Offline igor

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Re: View avast! Log not working
« Reply #14 on: October 30, 2008, 11:23:23 AM »
Do you use any other security-related programs?
Thanks.