Author Topic: system restore  (Read 12137 times)

0 Members and 1 Guest are viewing this topic.

tpeac

  • Guest
system restore
« on: October 28, 2008, 06:40:48 PM »
I would like to do a system restore is it necessary to first uninstall avast home edition or will it still be on my computer?

If it is necessary to reinstall Avast do I use my original registration details or re-register as a new body????

Thank you,

tpeac

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86655
  • No support PMs thanks
Re: system restore
« Reply #1 on: October 28, 2008, 07:28:30 PM »
You shouldn't need to uninstall avast before using system restore.

Why do you need to use system restore ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

tpeac

  • Guest
Re: system restore
« Reply #2 on: October 29, 2008, 09:47:17 AM »
Thanks DavidR

Not quite sure about the system restore, lets forget that idea for the minute.     Does Avast and Windows Defender cover/deal with spyware in the same way?     tpeac

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86655
  • No support PMs thanks
Re: system restore
« Reply #3 on: October 29, 2008, 01:34:42 PM »
I don't use windows defender so I can't say.

I can only say how I believe avast deals with spyware, if a spyware file is found, avast alerts and you chose the option you want avast to take. If you choose move to the chest, the best option, the file will be moved to the chest, a protected area where it can do no harm. As far as I'm aware avast also checks the registry for entries related to those files and would deal with those.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67241
Re: system restore
« Reply #4 on: October 29, 2008, 03:16:28 PM »
I would like to do a system restore is it necessary to first uninstall avast home edition or will it still be on my computer?
If you use System Restore probably files will be left behind on avast folder. You can manually delete them.
But you don't need to use System Restore to uninstall avast completely.

1. Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall and use it for complete uninstallation.
4. Boot.
The best things in life are free.

tpeac

  • Guest
Re: system restore
« Reply #5 on: October 29, 2008, 06:07:33 PM »
Thanks Tech,   I was checking the application log just now and there are a several entries about avast it would appear that something is amiss is there any provision for help for this?    If so, please tell me precisely, how to go about it.   tpeac,

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67241
Re: system restore
« Reply #6 on: October 29, 2008, 06:40:22 PM »
I think repairing your installation will be enough.

Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).
The best things in life are free.

tpeac

  • Guest
Re: system restore
« Reply #7 on: October 30, 2008, 07:26:40 AM »
Hi Tech,   I tried the Add or remove method the pop-up gave the options to change/uninstall/update, there was also "more information" which I clicked but there was no reactions, I also clicked the change, again no response I guess I may have been too impatient.     There was also the button for PROXY which reminded me that when I first installed Avast I was trying everything to see what it said or choices it would give and I pressed "Proxy" but there was no choice it presumably set whatever in to action!

Any suggestions?

tpeac

tpeac

  • Guest
Re: system restore
« Reply #8 on: October 31, 2008, 04:04:49 PM »
You shouldn't need to uninstall avast before using system restore.

Why do you need to use system restore ?


Hi DavidR   Well, I did do a system restore after all I uninstalled the avast fine but got myself in a tizz, went on to a limited account to check something and tried to install avast as a run then got broken off.   Now is it somehow possible to find it and finish the installation or has it gone forever??     What happens to things when the installation does not complete?? tpeac

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67241
Re: system restore
« Reply #9 on: October 31, 2008, 05:05:48 PM »
I suggest an installation from the scratch:

1. Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall and use it for complete uninstallation.
4. Boot.
5. Install again the latest avast! version.
6. Boot.
7. Check and post the results.
The best things in life are free.

tpeac

  • Guest
Re: system restore
« Reply #10 on: October 31, 2008, 05:58:11 PM »
Thanks Tech,    The installation has not registered on the Control Panel as yet.   So, how can I uninstall that way?

tpeac

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86655
  • No support PMs thanks
Re: system restore
« Reply #11 on: October 31, 2008, 06:13:58 PM »
By using the avast uninstall (the text is a link to it) too in step 3.

Because of a possible failed install, as you say you tried to install from a limited user account (I believe you can't do that) you should run the avast uninstall utility from safe mode (http://www.pchell.com/support/safemode.shtml).

The installation would be in windows add remove programs, I assume that by control panel you mean add remove programs within the control panel.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67241
Re: system restore
« Reply #12 on: October 31, 2008, 06:27:54 PM »
The installation has not registered on the Control Panel as yet.   So, how can I uninstall that way?
Go to step 3 then. Oh, you need to be logged as an administrator.
The best things in life are free.

tpeac

  • Guest
Re: system restore
« Reply #13 on: October 31, 2008, 06:50:53 PM »
Thank you both I shall try and let you know. tpeac

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86655
  • No support PMs thanks
Re: system restore
« Reply #14 on: October 31, 2008, 08:41:12 PM »
You're welcome, later then.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security