Hi. My sister has messenger but when she has tried to get the better version. She's downloaded it but When she tries to signin - shes get's the error 8000ffff. Oh, And If I get an ever newer version. It says that is won't work if it's less than service pack 2.
I have tried to remove it. But it doesn't show up in Add or Remove programs (Look at picture)
And it won't go to a lower version??? any help or ideas. I have tried removing the files from c:/program files - But that didn't do anything.
I took a picture of what type the comp is or whatever it is (other pic)