Author Topic: Avast not recognized by Windows security center  (Read 8936 times)

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Offline P1x44r

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Avast not recognized by Windows security center
« on: November 13, 2008, 03:11:41 PM »
Hello,

I'm having this problem with Windows Vista Ultimate 32-bit and Avast Home Edition (version 4.8.1282). Yet, on my laptop, running 64-bit Vista Ultimate the anti-virus is detected fine.

I have tried everything I could find on the Internet so far, I have applied every guide found on this forum - all with no success.

Things I have done so far:

- Re-installing Avast several times.
- Starting/stopping WMI (and its dependent Security Service) as well as pausing it using both the GUI and a bat file.
- Renaming/deleting repository folder several times while the service was stopped/paused.
- Even restoring value of PATH environmental variable to its default as suggested by someone on this board.

Any advice on how this could be fixed?

Thank you very much!

Offline Vlk

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Re: Avast not recognized by Windows security center
« Reply #1 on: November 13, 2008, 03:17:47 PM »
Please try restarting the avast antivirus service (Control Panel -> Administrative Tools -> Services).
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Offline P1x44r

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Re: Avast not recognized by Windows security center
« Reply #2 on: November 13, 2008, 03:28:42 PM »
Thanks!

Now the anti-virus is reported as turned off in WSC and when I try to turn it on I get:

"avast! Unknown error. Program cannot activate resident part (Standard Shield provider not found)" message.

Avast seems to be running fine.

Offline P1x44r

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Re: Avast not recognized by Windows security center
« Reply #3 on: November 13, 2008, 04:05:28 PM »
It works now!!!

Not sure what happened, but I re-installed Avast again and then re-started Avast service as recommended. Upon rebooting the system - voila, all is running well!

Thank you so much!  ;D

Offline RejZoR

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Re: Avast not recognized by Windows security center
« Reply #4 on: November 13, 2008, 04:18:30 PM »
Vlk, it seems it's not an isolated incident (remember mine yesterday).
Any idea why this happens?
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Offline Vlk

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Re: Avast not recognized by Windows security center
« Reply #5 on: November 13, 2008, 05:58:08 PM »
Vlk, it seems it's not an isolated incident (remember mine yesterday).
Any idea why this happens?

Yes, I have a very good idea, and it is: because the new Vista SP1 WSC APIs suck big time.
It's the worst crap MS has come up with for a very long time...
If at first you don't succeed, then skydiving's not for you.

Offline RejZoR

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Re: Avast not recognized by Windows security center
« Reply #6 on: November 13, 2008, 06:30:36 PM »
So they've changed it? Funny, because last official version of avast! worked like a charm on Vista SP1...
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Offline lukor

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Re: Avast not recognized by Windows security center
« Reply #7 on: November 13, 2008, 06:37:25 PM »
From the Vista SP1 Change Log:

Quote
Improves the trustworthiness of data presented in Windows Security Center (WSC) by ensuring that only authenticated security applications can communicate with WSC.

I think the old one is going to be turned of shortly - it has some timeout hardcoded in it. Vlk will surely know more details.

Offline Vlk

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Re: Avast not recognized by Windows security center
« Reply #8 on: November 13, 2008, 06:42:23 PM »
So they've changed it? Funny, because last official version of avast! worked like a charm on Vista SP1...

Yes, the official announcement was that the old API will stop working 270 days after the release of Vista SP1. :)

So maybe some other AV vendors (who haven't migrated to the new APIs yet) can prepare for some extra traffic for their support departments ;D
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Offline RejZoR

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Re: Avast not recognized by Windows security center
« Reply #9 on: November 13, 2008, 06:56:19 PM »
Aaaah, thats why you rushed a bit and implimented this before timebomb goes off :)
Makes sense.
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Offline Go Pack Go

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Re: Avast not recognized by Windows security center
« Reply #10 on: November 13, 2008, 07:32:51 PM »
So they've changed it? Funny, because last official version of avast! worked like a charm on Vista SP1...

Yes, the official announcement was that the old API will stop working 270 days after the release of Vista SP1. :)

So that would put the timeout at ...when?
Windows 7 Professional SP1 x86\avast! Antivirus\Windows Firewall\Spybot Search & Destroy\Windows Defender\SpywareBlaster\Secunia PSI

Windows 7 Professional SP1 x64\avast! Antivirus\Windows Firewall w/ Windows7FirewallControl\Spybot Search & Destroy\Windows Defender\SpywareBlaster\Secunia PSI

Offline igor

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Re: Avast not recognized by Windows security center
« Reply #11 on: November 13, 2008, 07:39:40 PM »
So maybe some other AV vendors (who haven't migrated to the new APIs yet) can prepare for some extra traffic for their support departments ;D

Well, given the quality of this API, it's questionable whether migrating to the new API won't have a similar effect ;)

Offline Nanas

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Re: Avast not recognized by Windows security center
« Reply #12 on: November 13, 2008, 10:41:24 PM »
h

Offline Nanas

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Re: Avast not recognized by Windows security center
« Reply #13 on: November 13, 2008, 10:43:59 PM »