Author Topic: 4.8.1282 freezes Outlook Express  (Read 4455 times)

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thebluejay

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4.8.1282 freezes Outlook Express
« on: November 14, 2008, 12:29:53 AM »
Sorry to report this but version 4.8.1282 freezes Outlook Express running under Win2K. E-mails will open, but clicking on a link in an e-mail message causes a freeze-up and Outlook Express needs to be shut down using the Task Manager. Reinstalling version 4.8.1201 did the trick for me while versions 4.8.1227 and 4.8.1229 also caused the same difficulty.

Offline DavidR

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Re: 4.8.1282 freezes Outlook Express
« Reply #1 on: November 14, 2008, 12:55:19 AM »
No such problem with XP Pro, OE6 SP3 and avast 4.8.1282.

Firstly avast doesn't scan the link or the web page unless your browser opens to start loading that page and the web shield would scan the page. But, you aren't even getting that far.

Did this previously work with 4.8.1227 and 4.8.1229 before you updated to 4.8.1282 ?
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thebluejay

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Re: 4.8.1282 freezes Outlook Express
« Reply #2 on: November 14, 2008, 04:31:05 AM »
Well, I found the problem. After doing countless uninstalls and reinstalls of various versions and cleaning up the registry till I was blue in the face, I finally discovered that the issue was with my firewall. After allowing Avast free access in and out through my firewall, everything returned back to normal (even with the latest update) and Avast is performing exactly as it should--that is, beautifully!

Offline alanrf

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Re: 4.8.1282 freezes Outlook Express
« Reply #3 on: November 14, 2008, 05:29:28 AM »
This is not an exactly unknown or unreported confluence of avast and firewall. 

To possibly help others who may encounter this issue now and in the coming days can you please advise us of the firewall product you are using?

Offline DavidR

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Re: 4.8.1282 freezes Outlook Express
« Reply #4 on: November 14, 2008, 03:03:09 PM »
As Alan mentions it isn't that unusual as after a program update (any program that connects to the internet certainly) your firewall might block it because the program having been updated has changed.

The problem in this case appears to be that your firewall (you didn't say which) isn't very polite  and notify you of the changed status and ask if it is OK to allow (or you have disabled that function).
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

thebluejay

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Re: 4.8.1282 freezes Outlook Express
« Reply #5 on: November 24, 2008, 12:17:57 PM »
The firewall I am using is Sunbelt Personal Firewall 4.6.1839.0. I am quite surprised that this happened since the firewall generally does advise me of any changes and asks if I want to approve them. In any event, I just installed the 4.8.1290 update of Avast and it works beautifully--and no change was required to my firewall settings.

The help was much appreciated.

Offline Lisandro

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Re: 4.8.1282 freezes Outlook Express
« Reply #6 on: November 24, 2008, 12:44:03 PM »
and no change was required to my firewall settings.
Do you mean the firewall did not advice you that avast changed? It should...
Maybe removing avast entries and allowing them again solve the glitch.
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