Author Topic: Deepened scanning error  (Read 2124 times)

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Offline pierot

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Deepened scanning error
« on: November 15, 2008, 01:40:13 PM »
The S.O. it is windows middle xp center, the version of Avast it is 4.8. home 
NB. if I make the normal scanning it doesn't happen the problem. 
The error message is: "he is verificatoun error in Virus scanner. The applcazione will be closed."
Grazie

Offline ardvark

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Re: Deepened scanning error
« Reply #1 on: November 15, 2008, 11:49:41 PM »
The S.O. it is windows middle xp center, the version of Avast it is 4.8. home 
NB. if I make the normal scanning it doesn't happen the problem. 
The error message is: "he is verificatoun error in Virus scanner. The applcazione will be closed."
Grazie

Hi....

While I don't know why this has happened specifically, you can try performing a repair installation and then try manually updating avast. Just go to the Control Panel, click on "Add/Remove Programs," and then avast. When the menu options appear on the left (in the window that appears after clicking on avast,) scroll down to the, I believe, last option, "Repair."

If the problem isn't solved after performing the repair, you can try uninstalling avast with this tool...

http://www.avast.com/eng/avast-uninstall-utility.html

Then download and reinstall avast from scratch...

http://www.avast.com/eng/download-avast-home.html

If you didn't save your registration key (e-mail,) you can apply for a new one here...

http://www.avast.com/eng/home-registration.php

Hope this helps. :) 

Best Regards...

Offline Lisandro

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Re: Deepened scanning error
« Reply #2 on: November 17, 2008, 10:29:35 PM »
We will need more information to be able to help you:
- What avast! version and VPS file (virus database) number?
- Do you use a firewall? Which one?
- Do you have any other antivirus installed in your system?  Did you have in the past?
- Any other security programs that could interfere?
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