Please help! win32:trojan-gen {Other}

[SkaterNater]

Hi i just tried downloading something and avast caught as the virus listed above in the title.But when i go to
move to chest or delete a popup comes up saying "avast:the system cannot find the file specified.
I'm running Windows vista home premium sp1.avast is up to date.I searched my computer for the file specified and didn't have any such file?Am i infected or is it off my computer?

[hlecter]

Hi,

Try a full system scan with archives enabled just to be sure,
If negative you could scedule a boot-time scan too. (most certainly unnecessarily, but I would have).

Better safe than sorry!

HL

[SkaterNater]

Hi,

Try a full system scan with archives enabled just to be sure,
If negative you could scedule a boot-time scan too. (most certainly unnecessarily, but I would have).

Better safe than sorry!

HL

ya Ive been doing a full system scan and actually found it attached to another file.but im still scanning to see if theres more.

[DavidR]

What is the infected file name, where was it found e.g. (C:\windows\system32\infected-file-name.xxx) ? 
Check the avast! Log Viewer (right click the avast 'a' icon), Warning section, this contains information on all avast detections. C:\Program Files\Alwil Software\Avast4\ashLogV.exe

- Ensure that you have hidden files and folders enabled and disable hide system files in Windows Explorer, Tools, Folder Options, Hidden files and folders, see image. This is for my XP Pro system, I don't know if the settings are the same or in the same locations.

[hlecter]

DavidR,

I ask just to learn more:
Why do we need that info if the infection gets cleaned?

HL

[DavidR]

Because the file name and location provides useful information.

When trying to work out:
a) why the move to the avast chest failed as SkaterNater reported.
b) why the user can't find the file in explorer.
c) we don't know if the file has been cleaned as the move to the chest failed.