Updating avast! Home 4.8

[sdhanel]

I have been having a problem getting my Home 4.8 version to update.  I have uninstalled the version on my PC and then reinstalled (this AM).  I still get a message from Windows that my VPS 080923-0 might be out of date, I get a red pop-up box that tells me I'm using an old file and I need to update it.  I am also getting a window that tells me that "operating system restart needed"
None of this is getting me updated.
The a-ball is spinning and I have a current registration key.
The updates are set for automatic but when I try to update manually, nothing happens.
What's up with this thing, please?

[Lisandro]

I suggest an installation from the scratch:

1. Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall and use it for complete uninstallation.
4. Boot.
5. Install again the latest avast! version.
6. Boot.
7. Check and post the results.

Which is your firewall?
Operational system?

[gasbag]

I have similar problem like "sdhanel", but maybe a little different.

I'm using avast long time without any problems. But "Centrum of system safety" in Windows XP Home SP3 is warning now, that Program avast! antivirus 4.8.1296 [VPS 081128-0] is messaging, that it may be out off time.


But actualisation of avast! is working properly and both my versions of avast! and VPS are actual:

avast! version 4.8 Home Edition, build Dec2008 (4.8.1296)
VPS version 081128-0

It is not fatal problem for me (it seems to be wrong system safety warning only), but can you give me some recommandation, please? Thank you.

[Lisandro]

It is not fatal problem for me (it seems to be wrong system safety warning only), but can you give me some recommandation, please? Thank you.

Check your system time and date...
Also, did you have any other antivirus in the past in this computer?

[gasbag]

Thank you very much for your reply.

System time and date is right and avast! is sole antivir program in my computer for very long time.
All the long time I was using avast! without this side-effect before.

(Safety control system in Windows XP SP3 has option for switch-off monitoring of the antivirus update status,
so I can suppress this false warning, but I'm wonder, what is wrong)

edit:

I have updated program now:
- Program: Actual (current version 4.8.1296)
- Vps: Actual (current version 081129-0)

... but Safety control system in Windows say still:
Program avast! antivirus 4.8.1296 [VPS 081129-0] is messaging, that it may be out off time.

[Lisandro]

(Control system in Windows XP SP3 has option for switch-off monitoring of the antivirus update status,
so I can suppress this false warning, but I'm wonder, what is wrong)

You can reset the Windows Security Center:
http://forum.avast.com/index.php?topic=23457.msg193534#msg193534
http://windowsxp.mvps.org/repairwmi.htm

But I'll triple check system time and date...

[gasbag]

But I'll triple check system time and date...

My apology, my problem is resolved, thank you very much

I'm really blind and stupid boy 

[Lisandro]

But I'll triple check system time and date...

My apology, my problem is resolved, thank you very much

I'm really blind and stupid boy 

Isn't it the date?

[gasbag]

You are true - I have system date 29.12.2008 instead 29.11.2008
Thank you very much for your help, for your time and for your patience 

[Lisandro]

Thank you very much for your help, for your time and for your patience 

You're welcome. Feel free to come back any time you need help or to share experiences.
Congratulations, your compatriots do a very good antivirus software

[sdhanel]

I think I have done everything that you suggested.  I can find no difference in the program's behavior.  The following is what’s happening:

On Monday, Dec. 8, 2008 I uninstalled (with the Uninstall Program) my current version of avast! Home 4.8 version of the antivirus software.  The folder, Alwil Software, was empty.  I then downloaded and installed a new version with no problems.
I was informed that avast! required me to restart my operating system, which I did.
I was also informed (by way of a red pop-up) that I was using an old file (VPS 080923-0) and that I needed to update it!
After I restarted my operating system, Windows informed me that my computer was at risk since “avast! antivirus 4.8.1229 [VPS 080923-0] reports that it might be out of date.”
I was also informed that avast! required me to restart my operating system (again).  I get this notice every time I restart the computer.  That gets old.

At no time during this was I able to update the VPS file.
My update settings are set at Automatic but I’ve been unable to use the manual mode to update. 
I have Windows XP and am using the Windows Firewall with avast! Antivirus selected as an exception.
I have a registration key that is valid until February, 2010.
The a-ball is spinning and I think it’s blue.
I connect my PC to the Internet via the wireless network at the Universidad de las Americas in Puebla, Mexico so I am not on the Internet all the time nor do I depend on a dial-up connection.
I have been getting numerous notices of “suspicious files” and when I run the scan nothing shows up as infected.


In short, everything tells me I’m out of date but nowhere can I find out how to update!
What can I do to put this antivirus system current?  Is the file even out of date? 
Thank you for any help.  I’m getting desperate!

[DavidR]

If you start by downloading the latest version of avast 4.8.1296 from the avast site and not the one on cnet/download.com (download image link) which is still an earlier version.

Download the latest version of avast http://www.avast.com/eng/download-avast-home.html and save it to your HDD, somewhere you can find it again. Use that when you reinstall.

Then run your clean reinstall process again:
1. Now uninstall (using add remove programs, if you can't do that start from the next step), reboot.
2. run the avast! Uninstall Utility, reboot.  If step 1 failed it may be necessary to run this from safe mode, once complete reboot into normal mode.
3. install the latest version, reboot.

[rockingoa4u]

Hi ,,,
Please help me out...

[DavidR]

What is your firewall ?
Does it allow avast.setup internet access ?
- If it does delete the entry for it and do a manual update, this will force the firewall to ask permission again.