Author Topic: HELP  (Read 4333 times)

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Dibiase

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HELP
« on: December 10, 2008, 01:53:07 AM »
I got a trojan, it disabled task manager, regedit, safe mode, and it shuts off avast everytime i try ti uninstall, install, open, close, ect, all it lets me do is scan, can someone tell me how to fix this? ive fixed everything else.




Thanks
-Dibiase

Offline DavidR

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Re: HELP
« Reply #1 on: December 10, 2008, 01:59:14 AM »
If you have XP, vista32bit or Win2k, you could enable a boot time scan. Right click the avast icon, select Start avast! Antivirus, a memory scan will take place followed by the opening of the Simple User Interface, Menu, 'Schedule boot-time scan...' Or see http://www.digitalred.com/avast-boot-time.php.

How to restore Safe Boot.
The malware may have deleted the SafeBoot registry keys.
Here are some options to restore them:

http://didierstevens.wordpress.com/2006/06/26/restoring-safeboot/
http://didierstevens.wordpress.com/2007/02/19/restoring-safe-mode-with-a-reg-file/
Also see http://forum.avast.com/index.php?topic=26554.msg216924#msg216924

If you haven't already got this software (freeware), download, install, update and run it, preferably in safe mode and report the findings (it should product a log file).
1. SUPERantispyware On-Demand only in free version.
2. MalwareBytes Anti-Malware, On-Demand only in free version http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe, right click on the link and select Save As or Save File (As depending on your browser), save it to a location where you can find it easily later.

Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Dibiase

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Re: HELP
« Reply #2 on: December 10, 2008, 02:09:05 AM »
i have avast pro

CharleyO

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Re: HELP
« Reply #3 on: December 10, 2008, 07:59:23 AM »
***

Welcome to the forums, Dibiase.   :)

Please follow David's advice above and let us know the results.


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Offline DavidR

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Re: HELP
« Reply #4 on: December 10, 2008, 02:51:05 PM »
Some other tools as this could be using a rootkit to hide it.

Also see, anti-rootkit, detection, removal & protection http://www.antirootkit.com/software/index.htm. Try these as they are some of the more efficient and user friendly anti-rootkit tools.
- Panda Rootkit Cleaner - http://research.pandasoftware.com/blogs/images/AntiRootkit.zip.
- Trend Micro RootkitBuster - http://www.trendmicro.com/download/rbuster.asp
- F-Secure Blacklight may not always be available, http://www.f-secure.com/blacklight
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Dibiase

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Re: HELP
« Reply #5 on: December 10, 2008, 03:08:39 PM »
they didnt work :(

Dibiase

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Re: HELP
« Reply #6 on: December 10, 2008, 03:19:30 PM »
o forget it... no one knows my problem unless you see it(or have/had it)

Offline DavidR

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Re: HELP
« Reply #7 on: December 10, 2008, 03:24:12 PM »
Which didn't work ?

Are you talking of the Didier Stevens links, or SAS or MBAM and can you expand a little on 'they didn't work,' that gives us nothing to work with ?

I can't believe that you have downloaded all of the anti-rootkit tools and run them in the 15 minutes or so since I posted them ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

CharleyO

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Re: HELP
« Reply #8 on: December 10, 2008, 08:35:05 PM »
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Well, Dibiase ... we do not give up so easily but if you do, then we can not help you.


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