cannot update avast

[herring]

i can ping all of them except for
URL: http://www.asw.cz/iavs4pro
IP: 195.70.130.34
and
URL: http://www.iavs.cz/iavs4pro
IP: 62.168.45.69

[Lisandro]

i can ping all of them except for
URL: http://www.asw.cz/iavs4pro
IP: 195.70.130.34
and
URL: http://www.iavs.cz/iavs4pro
IP: 62.168.45.69

So, right now, can you update?

[herring]

no

[Lisandro]

I'm almost sure it's an Internet Explorer trouble or firewall...
But you said that only use XP internal firewall and it was disabled.
Can you use IE without problems?

[herring]

well... if you ignore the countless ads that keep popping up... yeah its fine.

[Vlk]

How do you connect to the Internet? Aren't you using a proxy server?

[kubecj]

Please, run the commandline, cd to avast directory and run program ashbug.exe with /setuplog parameter. Write short description of problems you have (or put there link to this thread) & send the report.

We'll check the logs and get back to you.

But it still seems as proxy/firewall misconfiguration.

[Ratty]

Hey all I have EXACTLY the same problem
I also notice some corruption in web pages as well - through any browser (IE, netscape and opera) and this style of download doesn't work anywhere.
I have the SAME configuration - and have tried a few things to fix this:
install xp-pro sp1
reinstall (refresh) of xp-pro source
re-created with zonealarm disabled, updated etc
udated java (several versions)
updated winsock and reset settings
reinstalled browsers
removed xp-pro firewall some time ago
run every virus/trojan fixer I could trust (stinger etc)
searched and searched the internet......

I even asked the google people (on the web page error) and they couldn't spot anything.
This must be some sort of config or corruption error and its driving me spare....

I don't get too sensible a response from the ashbug programme.

Please help!

[Datagg]

You say countless adds popping up. Sounds like you have some spyware attatched to your IE, and may be messing stuff up. I would suggest running a spy removal program. Heres a free version you can download and run.

http://download.com.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button

Good luck. And make sure your updates are to spec. A new patch has just been released by microsoft. Some nasty worms going around.

Peace,

[CharleyO]

If you have not done so, turn of Windows Messenger Service (not an IM program) as the bad guys have learnt to send pop-ups through this service.  

[JayJay]

Hello,
I had the same problem with spybot search&destroy. It wouldn't let me update the definitions dats. I also noticed that certain websites that contain info about spyware were blocked.
This was my solution for it: (XP professional)
go to Windows/system32/drivers/etc/
there you find a file called HOSTS. It seems to be used by windows to translate certain IP adresses to URL's. When I opened it in Notepad, i found a complete list with all the blocked websites. Their IP were relocated to my local host ip 127.0.0.1.. That caused the 'server not found' pop-up. So i simply renamed that file to something like Hosts_Infected (to make sure i could re-install it when necessairy).
The problem was SOLVED!!
I could update a new dat through the automatic update function of Skybot... and all the websites were accesible again.
I guess i was infected with a gaobot kind of worm. The worn was somehow desinfected by one of my virus/spyware programs but strangely it kept the HOSTS filed unchanged.
Check out if the bot is still active!

[Ratty]

Hi all again,

no help with those ideas for me, though I have had and removed cool web search before (try cwshredder to remove it), the hosts file is normal, windows messaging host is off.....
One other thing tho - whenever I receive emails the first letter of the attachment extension is changed 9 .doc become .Zoc  (always a capital Z).  As I'm using netscape - not IE - I didn't think avast was in the picture.  Any other ideas?