Author Topic: serious problem  (Read 1512 times)

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anupupadhye

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serious problem
« on: December 15, 2008, 06:05:20 PM »
the msg "suspicious file found" came today. advised me 4 a boot time scan... after starting boot scan it came on a file (dont remember d name), and den d hole system bcame as it is... nothing worked. i hd to restart my pc..
i was facing d same problem with avast a few days b4... when th scan would reach a perticular file, it was ntservicepackuninstall.dll, system wuld hang and i hd 2 restart. i deleted the particular file and it it was ok den since avast culd not reach the file for scaning.
and now im facing d same prob... i cant del alll the files on which avast malfunctions as de might be important... wat to do now. pls help

Offline Lisandro

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Re: serious problem
« Reply #1 on: December 15, 2008, 10:42:01 PM »
Deleting is the better option.
Send files to Chest for further analysis.
Also, update your virus database, some false positives were corrected in the latest ones.
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