Author Topic: Avast 4.8 Home Edition - Update Problem  (Read 2141 times)

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Offline x86

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Avast 4.8 Home Edition - Update Problem
« on: December 24, 2008, 06:02:19 PM »
Hi all.
I've a problem during the update of Avast virus database, seem that Avast client on PC is not able to connect the server.
In log file the last row is:
Err:Cannot connect to (
I've tried to switch-off both firewall (Zone alarm and Windows), both the problem is present again.
Avast runs over a WinXP + SP2 operative system and I've the read\write access to disk when avast is installed.
Someone can help me ?  ???  ???

Thanks in advance.

Online DavidR

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Re: Avast 4.8 Home Edition - Update Problem
« Reply #1 on: December 24, 2008, 06:09:38 PM »
You should only have one firewall enabled and that should be ZA as it is marginly better than the XP firewall.
Does it allow avast.setup internet access ?
- If it does delete the entry for it and do a manual update, this will force the firewall to ask permission again.
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Offline Eddy

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Re: Avast 4.8 Home Edition - Update Problem
« Reply #2 on: December 26, 2008, 09:25:19 AM »
Are you sure you have only software firewalls? Many routers and/or modems nowadays have a firewall build in.
Are you using a proxy server?
Did you try a manual update?