Author Topic: PASSWORD  (Read 4368 times)

0 Members and 1 Guest are viewing this topic.

JUSTBOBS

  • Guest
PASSWORD
« on: December 25, 2008, 03:13:01 AM »
I cannot open anything in the blue ball  . Keeps calling for a password but I have never used 1 or set 1 up??
HELP!!!! ???

Offline Tarq57

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3695
  • If at first you don’t succeed; call it version 1.0
Re: PASSWORD
« Reply #1 on: December 25, 2008, 09:11:55 AM »
That's strange.
The usual questions would include: Does anyone else use the computer?
How long has Avast been installed?
Is this a recent problem, ie: have you been able to open it in the past?
Windows 10,Windows Firewall,Firefox w/Adblock.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67195
Re: PASSWORD
« Reply #2 on: December 25, 2008, 01:20:57 PM »
If you've forgotten the password, I suggest an installation from the scratch:

1. Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall and use it for complete uninstallation.
4. Boot.
5. Install again the latest avast! version.
6. Boot.
7. Check and post the results.
The best things in life are free.

handcuff36

  • Guest
PASSWORD ?
« Reply #3 on: December 27, 2008, 06:08:25 PM »
Tech, greetings.
Where is this PW seen ?  I was never asked to type one nor to enter one.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88900
  • No support PMs thanks
Re: PASSWORD
« Reply #4 on: December 27, 2008, 08:58:30 PM »
It is in the avast icon right click menu, see image.

If you can't recall setting it or remember it the only way to resolve the problem is a clean reinstall as Tech shows.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67195
Re: PASSWORD
« Reply #5 on: December 27, 2008, 09:18:55 PM »
I was never asked to type one nor to enter one.
Are you logged as an administrator?
Does anybody else could log as an administrator in your computer?
The best things in life are free.

handcuff36

  • Guest
PASSWORD
« Reply #6 on: December 27, 2008, 09:59:54 PM »
Hey, Tech and DavidR, I am not the one with the PW problem, I can not as I never saw this PW option.

    Thanks DavidR, I will look it up now.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88900
  • No support PMs thanks
Re: PASSWORD
« Reply #7 on: December 27, 2008, 10:13:45 PM »
You asked a question and you got a picture and an answer ;D

I also expanded it for the benefit of the original poster.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security