Another 4.8 home edition update problem...

[steve12390]

hi techs

I get this when the software is trying to update...

Information about current update:
Last encountered error: Cannot connect to  (75.126.53.172:80).

Total time: 32:21

No idea why it has suddenly started to spit the dummy - it always appear to stumble about this time

I'm using windows vista basic if that helps

thanks

[Tarq57]

Hi Steve, and welcome to the forum, what firewall do you use?

[Lisandro]

Please, post the last 300-350 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
Oh, as Tarq asked, which is your firewall? Is avast.setup allowed to connect and update?
Can't you automatically neither manual update?

[steve12390]

hi guys

I'm not using a firewall - i fixed the problem by uninstalling avast and re installing it - working fine again now

i tried to manually update and that failed as well - got disconnected towards the end

but anyway its right now - thanks

[Lisandro]

You're welcome... some glitches are difficult to troubleshoot. Glad you've find a way.
Merry Christmas