Author Topic: Avast 4.8 can't connect to server, error message  (Read 6102 times)

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Offline pirate

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Avast 4.8 can't connect to server, error message
« on: December 30, 2008, 09:03:03 PM »
Running Vista and Avast 4.8 when I try to update, I get an error message, "cannot connect to server" Tried with firewall off and still no go. I'm using AOL, on Broadband.

Offline Lisandro

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Re: Avast 4.8 can't connect to server, error message
« Reply #1 on: December 30, 2008, 10:41:59 PM »
Which is the firewall?
Is avast.setup allowed to connect?
Was avast updating some days ago?
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Offline pirate

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Re: Avast 4.8 can't connect to server, error message
« Reply #2 on: December 31, 2008, 03:41:05 AM »
I was able to install and run avast, but it was never allowed to connect for update

Offline Lisandro

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Re: Avast 4.8 can't connect to server, error message
« Reply #3 on: December 31, 2008, 03:33:38 PM »
Which is the firewall?
Also...
Which is your operational system?
Did you have any other antivirus installed in this machine in the past? How did you remove it?
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Offline pirate

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Re: Avast 4.8 can't connect to server, error message
« Reply #4 on: December 31, 2008, 08:24:00 PM »
My operating system is Windows Vista.
I removed previous antivirus by going to Programs and Features.

Offline Lisandro

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Re: Avast 4.8 can't connect to server, error message
« Reply #5 on: December 31, 2008, 10:27:20 PM »
My operating system is Windows Vista.
I suppose you're using Windows Vista firewall... am I wrong?

I removed previous antivirus by going to Programs and Features.
With Norton, McAfee, sometimes Kaspersky... this is not enough.
You need to download and use specialized tools to remove remains of these suites.
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