Author Topic: Avast License No longer working  (Read 8077 times)

0 Members and 1 Guest are viewing this topic.

heironymus

  • Guest
Avast License No longer working
« on: December 30, 2008, 03:36:25 AM »
My Avast license is no longer accepted as valid. I purchased a three year license about a year ago so have another 2 years on it.  I wrote twice to Avast support asking them to send me a license that works, but I've not received a reply from them. I haven't been able to use Avast for the past few weeks since it won't work without my license.
Where do I go from here?

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Avast License No longer working
« Reply #1 on: December 30, 2008, 02:50:41 PM »
I think the better will be sending an email to sales@avast.com and not the support email.
Are your system time and date correct?
See the tutorial:  http://www.avast.com/files/tutorials/insert_key.htm
Please take a look here: http://www.avast.com/eng/faq-invalid-license-number.html
The best things in life are free.

Offline zilog

  • Avast team
  • Advanced Poster
  • *
  • Posts: 957
  • or #f0; daa; add a,#a0; adc a,#40
Re: Avast License No longer working
« Reply #2 on: January 02, 2009, 01:58:10 PM »
My Avast license is no longer accepted as valid. I purchased a three year license about a year ago so have another 2 years on it.  I wrote twice to Avast support asking them to send me a license that works, but I've not received a reply from them. I haven't been able to use Avast for the past few weeks since it won't work without my license.
Where do I go from here?
Hallo, which avast product do you mean? Linux/Workstation/Mac (?)

regards,
pc
May's Law: Software efficiency halves every 18 months, compensating Moore's Law. (David May, INMOS)

heironymus

  • Guest
Re: Avast License No longer working
« Reply #3 on: January 02, 2009, 04:46:17 PM »
Just got a new license file from sales@avast.com.  It works just fine. Thanks for suggesting I send my request for a usable license to Avast sales dept. :)