Author Topic: reinstall help  (Read 2295 times)

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Berkanna

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reinstall help
« on: April 13, 2012, 04:30:29 AM »
Hi I saw this question was asked b4 but I think the user figured it out and never got back.

I just refomatted my HD and installed Win 7. I had avast Pro addition before I did that. I thought I saved a screen shot of the receipt I got but I can't find it on the back up drive. I also tried the option avast has to enter your email address and the last 5 digits of the credit card i used to purchase it but it said my account was not found.

How do I reinstall Avast Pro or do I actually have to call customer service?

Offline Asyn

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Re: reinstall help
« Reply #1 on: April 13, 2012, 06:33:56 AM »
How do I reinstall Avast Pro or do I actually have to call customer service?

1. Use this to get your license resent: http://www.avast.com/resend-license-paid.php
2. Download and install: http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Berkanna

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Re: reinstall help
« Reply #2 on: April 13, 2012, 06:36:54 PM »
Thanks very much that worked perfectly!

Offline Asyn

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Re: reinstall help
« Reply #3 on: April 14, 2012, 05:42:22 AM »
Thanks very much that worked perfectly!

You're welcome.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0