Report file (SOLVED) Switched over to Avast/ZA free discussion

[hlecter]

Just downloaded 1296 Home from Avast' site digitally signed 09.01.09.

Installed it on my new PC.

Wanted to get the settings just like they are on another machine with 1296.
The choice 'Report file' is missing on the new one on the left side.
I have it uncheched on my old one, just wondering...
If this is a change, is there any other new changes?

HL

Edited for clarity.

[Lisandro]

If you're using the Enhanced Interface (Pro version), the report settings are into each Task, and not on the Program settings.
If you restore the Home version (or run ashsimpl.exe), you'll have that settings back (although it just work with the Home version scannings).

[hlecter]

Tech;

Didn't understand your answer.

I downloaded Home version and use Simple user interface as always.

But with this new download the choice 'Report file', 3 rd from bottom in Program settings, is missing.

I don't use it, just wondering why it is missing...

Thanks

HL

[igor]

Can you please post a screenshot of the Settings window?

[Lisandro]

Well, are you using the Trial version? Used it for a while?
Strange, my reports are there 

[hlecter]

Igor, Tech;

Thanks for answering.

Went to the new PC to take a screenshot, and guess what: Report file was there now.

The only thing I have done since posting is a boot-time scan on the new machine,
and that(or the new reboot) thereafter must have solved it.

Again, Thanks to both of you.

Avast running like a charm now on the new EEE PC.

HL

[igor]

I'd also ask - did you have a Trial of the Professional version previously?
The thing is that if you invoke the program settings window from the tray icon - it is displayed according to the last UI you ran previously. So, if the Enhanced UI was the last started before, the Report file option is not there; if Simple UI was the last one, it's there.

[hlecter]

I'd also ask - did you have a Trial of the Professional version previously?
The thing is that if you invoke the program settings window from the tray icon - it is displayed according to the last UI you ran previously. So, if the Enhanced UI was the last started before, the Report file option is not there; if Simple UI was the last one, it's there.

Igor;

No trial previously, see my edit at the end.

I invoked the program settings window from the tray icon.
No user interface was started when invoking Program settings and no user interface had been started before that, but Report file option was not there.

So no Avast at all on the new machine before today.

But  Report file option is still there by now. 

HL

Edit: Just to avoid confusion.

I used Avast a little time with the 'trial' key that is in the download.
This key was still in use when I missed the 'Report file' option.
No user interface at all was opened when program settings window was invoked from tray icon.
Then I put in my own Home key, ran a scheduled boot time scan and everything was OK.

[Lisandro]

The thing is that if you invoke the program settings window from the tray icon - it is displayed according to the last UI you ran previously. So, if the Enhanced UI was the last started before, the Report file option is not there; if Simple UI was the last one, it's there.

This is what I was trying to say...
Glad you've find a solution hlecter.

[hlecter]

Yes Tech, Thank you.

I understand it now at least. 

This little 10 inches Asus EEE runs like a charm with Avast, ZA and Opera in fullscreen mode.

Much junk to throw out and adjustments of services etc.

Glad it didn't come preinstalled with AV anyway 

I guess it's evening in your timezone, have a nice evening.

Here it's midnight.

HL

[Lisandro]

Yes, here is evening...
Remember that Zonealarm could have some problems with avast scanning and system restore, you need to adjust the avast settings to avoid it.
If you use ZA firewall and avast you should exclude the scanning of the tracking.log which we believe is the cause of the avast hanging up.

For the Standard Shield provider (on-access scanning):
Left click the 'a' blue icon, click on the provider icon at left and then Customize.
Go to Advanced tab and click on Add button. Write there:
?:\System Volume Information\tracking.log

For the other providers (on-demand scanning such as the screen-saver or the Simple User Interface):
Right click the 'a' blue icon, click Program Settings.
Go to Exclusions tab and click on Add button. Write there:
?:\System Volume Information\tracking.log

The System Volume Information folder belongs to Windows System Restore.

[DavidR]

Tech, I don't believe the tracking.log gets placed there by ZA as it is in my system volume information folders and I have never had ZA on this new system. I also normally disable system restore and did so shortly after setting this system up, but that file is in every partitions  system volume information folder.

So it would appear to be the way ZA either monitors or interacts with it that causes the problem. I haven't got that file excluded on my system and outpost firewall pro doesn't have this impact.

[Lisandro]

Tech, I don't believe the tracking.log gets placed there by ZA as it is in my system volume information folders and I have never had ZA on this new system. I also normally disable system restore and did so shortly after setting this system up, but that file is in every partitions  system volume information folder.

Thanks. Corrected.

[DavidR]

No problem, it still doesn't explain why this is a problem with zone alarm but not other firewalls, weird.

Then again I'm no longer a fan of ZA any more, it has in these later versions IMHO got bloated and gone downhill and that was before this issue reared its head.

[hlecter]

Guys;

1. I have used ZA since 2000/2001 and most of the time together with Avast.
     ZA has never interfered with Avast on any of my XP machines.

2. IF there is a conflict between the two of them it must be with newer versions of ZA.
     I'm holding back on the new versions because of the bloatness.
     The installation-file for the new ZA free is 7-8 times the size of the version I use.

3. Tracking.log is as pointed out a windows file because it was on this PC long before
     it had seen Avast or ZA or anything other than junk following the machine.
     I too disable system restore on all my systems as soon as possible because I don't trust it.

4. Even IF tracking.log should have made problems, it is in the exclusion list for on-access protection
     by default as *.log. So making a new exclusion for on-access would have been a vaste of time.

5. I see no reason for scaring people from combining Avast and old ZA-versions.
     Many use that combo and for people who like it simple I think that combo is good.
     I have read much about the discussion that untrusted apps can Possibly take advantage
     of trusted apps(iexplore) for outbound connections. Wilders had a very long inconclusive thread
     about that. Just for safety I removed  permanent permission for Iexplore and gave
     it to Opera only. Iexplore is just used for MS Updates.

6. Inbound protection for old ZA's is as stealth as can be.

Just some thoughts.